300 Hatcher North
Ann Arbor, MI 48109-1190
Heidi Steiner Burkhardt
Web Project Manager and Content Strategist
I lead efforts around the library website, as well as other library web content platforms and applications. My work includes serving as the project lead for the 2020 website redesign and establishing our library website content strategy. I practice human-centered project management and have a background in user experience, as well as reference, instruction, access services, web services, and systems. I thrive on working with colleagues across the organization and love logistics, spreadsheets, and making sense of messes.
My professional engagement is focused on the Association of College & Research Libraries where I have a record of service on many different committees. I also teach Writing for the Web for Library Juice Academy.
I hold a Master of Library and Information Science and a BA in English.
My office phone number is temporarily disconnected while I work remotely due to COVID-19. Please contact me via email.