Alena Verdiyan

Info Resources Assistant Senior

Pronouns

she/her/hers

Email

averd@umich.edu

Phone

734-647-5741

Mailing address

2321 Duderstadt Center

Ann Arbor, MI 48109-2094

Alena Verdiyan

Info Resources Assistant Senior

Name pronunciation

About me

I work at the Art, Architecture and Engineering library in Library Operations. I provide customer service to a diverse range of library users in person, by phone and email and provide coverage for the service desks and back-up supervision. As the leader of the course reserves team, I manage, maintain and coordinate all reserves services and course reserves processing. Additionally, I assist in training new employees as well as aiding with stacks responsibilities. I review, approve and reconcile student time sheets and maintain the hourly student budget. Occasionally, I will also work at the Music and Taubman libraries, or as needed.

I am on the ALEPH development testing committee.

Languages

English, Armenian, Russian

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