Robyn Ness

Interim Director, Design & Discovery Department

Design and Discovery · Library Information Technology
Photograph of Robyn Ness, a white woman with blond hair. This is a casual headshot with a dark background.

Pronouns

she/her/hers

Email

rlness@umich.edu

Mailing address

404 Hatcher North

Ann Arbor, MI 48109-1190

Robyn Ness

Interim Director, Design & Discovery Department

Design and Discovery · Library Information Technology

About me

I am the Interim Director of Design and Discovery (D&D), a department in Library IT that includes website and application development, digital accessibility, interface design, content strategy, project management, and user experience research and strategy. We create and manage the library websiteLibrary Search, staff intranet, blogs, and more.

I am also a senior user experience strategist in D&D. In that role, I guide user experience strategy and perform user research on the library website, library search tools, digital collections, and other initiatives. I love the "Aha!" moment that comes from watching people interact with systems and from interviewing them about their experiences.

I have a masters degree in quantitative psychology with focus in judgment in decision making from Ohio State and a bachelors degree in English and psychology from Gustatvus Adolphus College.

 

Languages

English

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