Office2178 Shapiro Library
Shapiro Library Room 2178
Ann Arbor, MI 48109-1185
I serve as the project lead for various initiatives within the Learning & Teaching division. I enjoy providing Ask a Librarian instant messaging, and research and consultation services to our campus, and serving as the content manager for the Library's Research Guides. I also manage the Tiny Studies blog, a site that shares Library staff members' connections to assessment and research.
My personal research interests include virtual reference services, innovative uses of technology, mentorship and professional development, and library assessment/evaluation.
I received a MILS degree from the University of Michigan School of Information, and a BA degree in German Language & Literature, with a minor in French and Art History, from the University of Toledo. My career path includes positions as reference librarian, coordinator of library automation, head of reference, head of a branch library and computing lab, digital services librarian, and director of user information and discovery services. Presentation and publication topics include reference services, library systems and public computing, assessment of reference collections, information literacy, web content creation, creation and discovery of digital learning objects, various technologies including ticketing systems, and staff development and mentorship. Additional details can be found in LinkedIn and ORCID.