ADMINISTRATIVE NOTES
NEWSLETTER OF THE FEDERAL DEPOSITORY LIBRARY PROGRAM



Vol. 19, no. 09	GP 3.16/3-2:19/09	July 15, 1998


HANDLING MISDIRECTED SHIPMENTS

Your patience is appreciated as Potomac Business Center resolves the
problem of misdirected shipments as well as other kinks that come with
the start-up of a new contract.

A small number of depository libraries have received depository
shipments belonging to other libraries through either the transposition
of numbers (0586A input at 0568A), or database errors initially input
into the processing system PBC uses to handle depository shipments.

PBC is actively working to correct these mistakes.  However, GPO asks
that libraries either refuse the incorrect shipment or forward the
shipment to the rightful owner.  Refused shipments are returned to PBC
and are re-routed to the correct library.

To alleviate mailing costs charged to your library when forwarding
shipment boxes to the rightful owner, please contact the GPO claims
office on (202) 512-1024 to request a mailing label for the correct
depository library.  The label will be mailed to you via the US Postal
Service.