From lpsmail@access.digex.netFri Apr 5 15:38:01 1996 Date: Fri, 5 Apr 1996 12:00:36 -0800 From: Shipment Reply to: Discussion of Government Document Issues To: Multiple recipients of list GOVDOC-L Subject: ADNOTES: HOW & WHEN TO CONTACT THE LIBRARY PROGRAMS SERVICE THE MESSAGE BELOW IS FROM ADMINISTRATIVE NOTES, VOL. 17, #06 (Apr. 15, 1996) HOW AND WHEN TO CONTACT THE LIBRARY PROGRAMS SERVICE [From Federal Depository Library Manual, chapter 1, revised 1996.] Depository libraries are required to submit their inquiries on a Depository Library Inquiry Form, GPO Form 3794 (see Exhibit J of the Instructions to Depository Libraries) via mail or fax. The Depository Library Inquiry Form greatly facilitates LPS' ability to respond to the majority of questions submitted. Additional copies of the Depository Library Inquiry Form can be obtained by writing to: U.S. Government Printing Office Library Programs Service (SLLA) Washington, DC 20401 Some problems or questions are not suitable for the Depository Library Inquiry Form and should be handled differently: 1) Certain questions or services (e.g. obtaining copies of missing shipping lists) are best handled at the local or regional level. Depository libraries should contact a local or regional depository library if available, instead of contacting LPS. 2) Complex problems should be addressed to the specific unit within LPS that deals with that area of responsibility. Correspondence directed to LPS should always include the depository library number, business phone number, fax number if available, and best time to call. Contact points within LPS for specific areas of responsibility are listed below: Library Programs Service policy Director Library Programs Service (SL) U.S. Government Printing Office Washington, DC 20401 (202) 512-1114 Fax: (202) 512-1432 e-mail: direclps@access.digex.net or: Chief, Library Division Library Programs Service (SLL) U.S. Government Printing Office Washington, DC 20401 (202) 512-1002 Fax: (202) 512-1432 e-mail: manage@access,digex.net Electronic Transition policies Pathway services Staff Head Electronic Transition Staff Library Programs Service (SL) U.S. Government Printing Office Washington, DC 20401 (202) 512-1698 Fax: (202) 512-1432 e-mail: rdavis@clark.net GPO Access: Gateways Program Analyst Library Programs Service (SL) U.S. Government Printing Office Washington, DC 20401 (202) 512-1125 Fax: (202) 512-1432 e-mail: staf1lps@access.digex.net Acquisitions, all formats Automatic/Direct mail Inquiry forms Acquisitions and Inquiry Group Library Programs Service (SLLA) U.S. Government Printing Office Washington, DC 20401 (202) 512-1063 Fax: (202) 512-1636 e-mail: acqclass@access.digex.net Administrative Notes Biennial Survey Depository designations or operations Depository Library and Regional depository responsibilities Federal Depository Library Conference Federal Depository Library Manual Inspections Instructions to Depository Libraries Interagency Depository Seminar Requests for Speakers & GPO Access Training/Demonstrations Superseded List Chief, Depository Services Library Programs Service (SLLD) U.S. Government Printing Office Washington, DC 20401 (202) 512-1119 Fax: (202) 512-1432 e-mail: inspect@access.digex.net Microfiche Micrographics Control Section Library Programs Service (SLLA) U.S. Government Printing Office Washington, DC 20401 (202) 512-1060 Fax: (202) 512-1636 e-mail: lpsmail@access.digex.net GPO Cataloging Guidelines GPO cataloging policy GPO cataloging tapes Monthly Catalog U.S. Congressional Serial Set Catalog Chief, Cataloging Branch Library Programs Service (SLLC) U.S. Government Printing Office Washington, DC 20401 (202) 512-1121 Fax: (202) 512-1432 e-mail: catlps@access.digex.net Classification An Explanation of the Superintendent of Documents Classification System GPO Classification Manual Acquisitions and Inquiry Group Library Programs Service (SLLA) U.S. Government Printing Office Washington, DC 20401 (202) 512-1063 Fax: (202) 512-1636 e-mail: acqclass@access.digex.net Inactive List Item selection update cycle Item surveys List of Classes Shipping lists Shipment Control and Administration Group Library Programs Service (SLLA) U.S. Government Printing Office Washington, DC 20401 (202) 512-1153 Fax: (202) 512-1636 e-mail: staf3dab@access.digex.net Claims The library must follow the claiming procedure outlined in Chapter 3 of the Instructions to Depository Libraries and in Administrative Notes. If the library does not receive a claim response within four weeks, then the librarian may inquire about the claim by submitting the Depository Library Inquiry Form. (Do not submit a second claim.) Claims may be submitted by fax at (202) 512-1429. Unusual claim problems (any format) Chief, Depository Mailing Branch Library Programs Service (SLDM) U.S. Government Printing Office Washington, DC 20401 (202) 512-1007 Fax: (202) 512-1429 e-mail: lpsmail@access.digex.net Chronic distribution problems Missing or delayed shipments Chief, Depository Distribution Division Library Programs Service (SLD) U.S. Government Printing Office Washington, DC 20401 (202) 512-1014 Fax: (202) 512-1429 e-mail: lpsmail@access.digex.net