From lpsmail@access.digex.netThu Nov 9 15:37:25 1995 Date: Thu, 9 Nov 1995 11:10:25 CST From: Shipment Reply to: Discussion of Government Document Issues To: Multiple recipients of list GOVDOC-L Subject: ADNOTES: LPS NAMED CUSTOMER OF YEAR ----------------------------Original message---------------------------- THE MESSAGE BELOW IS FROM ADMINISTRATIVE NOTES, VOL. 16, #15 (Nov. 15, 1995). LIBRARY PROGRAMS SERVICE NAMED CUSTOMER OF THE YEAR The Government Printing Office's Library Programs Service (LPS) has been named "Customer of the Year" by an Alexandria, VA company that provides distribution services to Federal depository libraries. Fairfax Opportunities Unlimited chose LPS for the honor "for the efforts they have made in the employment of individuals with disabilities," according to company president Janet Samuelson. The non-profit 24-year-old company provides a range of administrative and management support services to government, business, and industry in the Washington DC area, employing adults with severe disabilities. The "Customer of the Year" award was presented to GPO representatives at an October 17 awards ceremony in Arlington. Accepting the award were J.R. Baumgardner, LPS Deputy Director, retired; and Carl Redd, Chief, Depository Distribution Division. "We're very honored that Fairfax Opportunities Unlimited, which does work for so many agencies and businesses, selected us as its Customer of the Year," said LPS Director J.D. Young. Working with LPS representatives, Fairfax Opportunities Unlimited staff adapted its systems to best meet the specific requirements of distributing often-complex shipments to depository libraries. There are nearly 1,400 depository libraries located throughout the nation and its possessions. Rapid turnaround is essential, as libraries strive to make the most recently published materials available to their patrons. The Fairfax Opportunities Unlimited contract covers "separates" - items that require manual handling, packaging and labeling. Examples of handling are rolling maps and collating groups of bills. The shipment process includes picking up pallets of items to be distributed and mailing labels from the GPO loading dock, and ensuring packaged orders are shipped to libraries via the appropriate package delivery service. Since the distribution contract began, Fairfax Opportunities Unlimited has handled 261,828 shipments to depositories.