• Photo of a student at a computer in the TechDeck.
  • Photo of a lab computer.
  • Photo of a keyboard
Photo of a student at a computer in the TechDeck.

Computing at the Library

Authentication

Users will be able to access public computers in the Libraries in one of two ways:

  • Using a UM login with uniqname and umich password, for access to all library resources and full access to the Internet
  • Using a Guest login for access to most library resources, with no access to anonymous email sites.

How can I get a UM uniqname and password?

Most UM faculty, staff and students are assigned a uniqname and password when they join the University. If you are not sure if you have one, or don't know what it is, Library staff can help you check the MCommunity directory to see if a uniqname is listed for you. If there is no uniqname listed, you can contact the ITS (Information & Technology Services) Accounts Office, or check your eligibility online.

Temporary staff, visiting scholars and other guests of the University may be eligible for a uniqname and umich password. Users should contact the administrator in the U-M department with which they are affiliated about obtaining a uniqname. The U-M department can then contact the Accounts Office on the user's behalf. Visitors who are not eligible for a uniqname can use guest access in the library.

Please note that off-campus access to online resources is not included with alumni borrowing privileges; please see the Library Services for Alumni page for details. (Alumni may still use most online resources by logging in as a guest on the public computers in a library location.)

ITS ACCOUNTS OFFICE

The ITS Accounts Office can assist with computing accounts, uniqnames, passwords, printing allocations and billing inquiries regarding ITS services.

Printing

Printing from public computers is charged based on user type:

UM Login: UM authenticated users are charged against their University Basic Computing Package printing allocation. They can also choose to use a guest copy card to pay for printing at a designated guest printer.

Guest Login: Print jobs will be directed to a specific guest printer, where a copy card must be used to pay for printing. This is the same copy card used for public copiers and microform printers throughout the Library. Guest printing from Library computers costs 6 cents per page.

What is the University's Standard Computing Service?

All UM-Ann Arbor faculty, staff and students are eligible for a standard computing service that includes 400 free pages of printing per term for students, and 50 pages per term for faculty and staff. Note that for faculty and staff printing in the Libraries, their U-M departments must make arrangements with ITS for the 50 page printing allocation. The printing allocation may be used at Campus Computing Sites, some departmental labs, and in the libraries.

What if I exceed my allocation?

Students will have their student account charged at 6 cents per page for every page above the 400 page allocation. This shows up on the student account statement - the same account through which tuition and other fees are charged - as "Additional Computing Services." Students receive several email warnings when they are about to exceed their allocation.

Other options for students: Students who are doing departmental work may contact their department's administrator to obtain funds to cover their work-related printing and may purchase a copy card to supplement their course printing costs if they do not wish to pay through their student account. Copies cost 6 cents per page when a copy card is used.

Faculty, staff and other UM users can purchase a copy card. Copies cost 6 cents per page when a copy card is used. For departmental printing, users may contact their department's administrator for payment options and departmental funding.

How can I get a copy card?

See Library Copy Services Webpage.

Refunds

Refund requests for poor quality print jobs funded through ITS printing are made via ITS' MPrint Refund Request form.

Refunds for poor quality print jobs funded with the copy card will be made at the Graduate Library Circulation Department, located in the first floor North lobby, for all hours the Graduate Library is open.

How can I avoid or reduce printing charges?

Most library resources can be accessed remotely from computers in offices, dorm rooms, and private residences. There is no cost to access these resources, just a charge for printing on the library's public printers. You can print the information yourself on your personal printer at no cost. 

Alternatives to printing

  • When using a computer within the library, you can often email the search results to yourself. In addition, those who use UM authentication can save documents to their IFS (Institutional File System) space. You may also save to your own external USB device. You can then access the file in electronic format and read it from your computer or print it off on your personal printer later. Please note: library and campus computers do not allow printing from USB devices because you cannot be charged for printing via that method.

Check before printing

  • Check the number of pages in your print job prior to printing by using the Print Preview function from the file menu of the browser. If you are printing a PDF document, this information is displayed at the bottom left side of the screen.
  • Do you really need the whole document? Print only the pages needed by setting the page range prior to printing.
  • Often blank pages will be included at the end of printouts from websites and the library's networked electronic resources. Using print preview and printing only the page range necessary can eliminate the additional pages.

Solving printing problems

  • All of the public computers offer three different web browsers. If there are problems printing from the web, try an alternate browser.
  • Use the Adobe Reader print button rather that the web browser's file menu to print electronic journal PDF documents.

Useful Links

Knowledge Navigation Center (KNC)

Faculty Exploratory

Library System Outages

Off-campus Access to Library Resources

Campus Computing Sites

Page maintained by Karen Reiman-Sendi
Last modified: 03/10/2013