Pamela J Mackintosh

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734 764 6849

2178 Shapiro Library
Ann Arbor, MI 48109-1185
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Coordinator, Shapiro Library Reference Services


As Coordinator, Shapiro Library Reference Services, I manage the reference services  of the Shapiro Library.   I also serve as the Collection Coordinator for the Shapiro Undergraduate Library.  In this role I oversee the collections (print and electronic) and collection budget for the Undergraduate Library.  I am part of the Library's User Information and Discovery Services Department.

I work at the Ask a Librarian reference desk at both the Shapiro and Hatcher Libraries, answer questions on Ask a Librarian email and IM, and as a UGL selector acquire books for the UGL on a wide variety of subjects.

I can be reached at my office in the Shapiro Library or by phone or email.


I have a B. A. in Business Administration and a Master of Librarianship (M. Libr.) both from the University of Washington.

Prior to becoming Coordinator, Shapiro Library Reference Services, I served as the Economics Librarian from 2009-2015, as the head of University Reserves from 2000-2009 and as the Director of the Michigan Information Transfer Source from 1991-2000, all with the Univeristy Library.  I was an adjunct instructor at the School of Information from 1993-1999 teaching two courses (Searching Online Databases and Starting and Operating an Information Brokerage).   Before joining the University Library in 1991, I worked for seven years as a corporate librarian with AT&T and Crum & Forster Commercial Insurance Company.


In addition to the responsibliities listed above, I serve on several committees.
Member of:
Collection Coordinators
Collections Workflow Team
General Reference and Popular Press eTeam (GR&PP)
Public Access Resources Committee (PARC)