I provide Lending support to our Big Ten partners and peer institutions worldwide, working to improve internal processes and overall service. I am an Analyst on the LSP Workflow Team and a member of the Library's ACTS (Change Management) Committee.
My professional interests include simplifying and de-jargonizing our public face, helping to improve our catalog and open-access offerings, and generally increasing our quality of service across all access and ability levels.
I got my BA from Indiana University in 2003 and my MS in Information Systems in 2021. My background includes work in small business startups, non-profits, and project management- all with a computer systems perspective.