Posts on November 2015
from Library Tech Talk

Setting up our Library IT Workload Study

A pie chart illustrating the various activities recorded by the blog author.

For the past year, the University of Michigan Library IT (LIT) division has been devoting time & resources to conducting a thorough self-assessment. These efforts have included discussions focused on our application infrastructure, our division communication patterns, and our service workflows. And while these discussions were instrumental in helping identify challenges and potential solutions, we wanted to begin to collect hard data to help better understand the complexity of our work.