Posts tagged "Assessment"

Applying Iterative Design to Assessment

Iteration in the design thinking process: Understand, Explore, and Materialize categories, with steps of empathize, define, ideate, prototype, test, implement.

A project team charged with providing staff training activities approached the project assessment with an iterative design lens, allowing for responsive and timely development of multiple opportunities for staff engagement around organizational and personal change. The team tried out different assessment techniques related to the opportunities offered.

So, We’ve Got This Data… (Part 2)

Line image of questions to ask about data: what do we want to know, what could data show, who do we want to show, why do we want to know, and what does the data represent.

Chances are the work processes you already have in place are generating data that you could be using to learn more about those processes. In this second blog post, the author continues to highlight steps for working with data that is generated by your daily tasks.

So, We’ve Got This Data… (Part 1)

Line image of questions to ask about data: what do we want to know, what could data show, who do we want to show, why do we want to know, and what does the data represent.

Chances are the work processes you already have in place are generating data that you could be using to learn more about those processes. In two blog posts, the author shares some steps for working with data that is generated by your daily tasks.

Strategies to Improve Participation in User Research and Assessment Activities

Photo taken above a busy crowd. Some figures are actively walking and their figure is blurred from their movement. Others figures are clear and sharp and they are standing, talking to or watching other people in the crowd.

How can we improve the familiarity and credibility between Library experts, resources and services we offer and the students, faculty and staff who use them? Whether we’re building new relationships or reconnecting with patrons/colleagues during assessment or user research activities, we have the opportunity to use certain marketing and communication best practices and tools during our user research to align clear and targeted communication with our key audiences.

Data Collection and Assessment in Human Resources

Image of bar chart and magnifying glass

Assessment and research activities focused on the U-M Library faculty, staff, and student experiences are happening regularly, and often the Library Human Resources (LHR) team is contributing to these activities if not leading the research. This work can focus on quantitative data, qualitative data, or take a hybrid approach, and can involve surveys, interviews, and/or some general number-crunching. This post looks over some recent HR assessment projects.

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