Posts tagged "qualitative"
from Tiny Studies

Assessing Student Learning in Library Instruction: A Faculty Perspective

Word cloud image: finding sources, library organization, using & understanding sources, nature of information, etc.

Assessing library impact on student learning is essential for demonstrating libraries’ integrated value and commitment to higher education. In 2018 the author investigated faculty perceptions of student learning in library instruction sessions, and as a result, revealed that faculty observe enhanced learning when their students participate in library instruction opportunities.

Personas: Practical Application for the U-M Library Website Redesign Project

Persona for undergraduate student.

The first post ("Personas: A Classic User Experience Design Technique") in this 2-part series described what personas are and, generally, how to create them. I closed with some cautions about ways personas might come out less than helpful – creating flat, overloaded, or fake (unresearched) personas. The second post presents our persona development for a specific website project.

Personas: A Classic User Experience Design Technique

Composite image of photos of individuals.

Personas are employed in user experience design work to help design teams create or improve systems, spaces, and services with targeted populations in mind. Libraries use personas as archetypes to maximize effective library user experiences. This is the first of two posts about the creation and use of personas in the U-M Library.

Integrating Feedback on the Fly: Intercept Interviews

Flyer which encourages participation in intercept interview: 10 minutes for a chance at 10 dollars.

When developing or reconsidering a library service, sometimes you can get stuck in your head. You go back and forth with your colleagues proposing different ways of doing things. You model out different scenarios, do an environmental scan, read the literature, weigh pros and cons but you still can’t decide how to proceed. A great way to figure out how to move forward is to go to your users for feedback by employing intercept interviews.

Let’s Talk About Surveys (Part 2)

happy face with a check mark next to it followed by a neutral and sad faces

Continuing the discussion about survey design (see Let's Talk about Surveys, Part 1), you’ve decided a survey is an appropriate methodology for what you want to find out and are thinking about what questions you want to ask. But how you ask these questions and structure them within the survey itself, as well as the question formats and options you give people for responding all require careful consideration.

Let’s Talk About Surveys (Part 1)

happy face with a check mark next to it followed by a neutral and sad faces

Doing a survey is often the default research method thought of when you need to answer questions about what people like, expect, or want, among other things. While surveys are likely to be considered the easiest option, you can’t conflate “easy to create” with “easy to create well.” Even if a survey is an appropriate methodology for the question you’re looking to answer, the questions you ask, the way you ask them, and the options you give people for responding all require a thoughtful approach...

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