Jenny Wu

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Phone
734 936 1408

Fax
734 763 1473

Google Talk
yhwu@umich.edu
Information Service Supervisor

About

As a supervisor at THL Reserves Services, I am here to work and communicate with faculty and their support staff in the Health Sciences schools and departments, to determine how the Reserves collection and services at the Taubman Health Sciences Library can best meet student educational needs. In addition, I also help at the Information Services Desk not only for library circulation routines but also searching and interpreting bibliographic records in Mirlyn for users, registering users in Aleph, creating, updating and troubleshooting patron records to support borrowing privileges.

Background

Prior to working at THL Reserve Services, I worked at the Dentistry Library as a full time staff member. I was responsible for the following: • Library circulation routines. • Technical processing and course reserves including direct contact with faculty, staff, student and guest users. Before starting to workfor the Health Sciences Libraries, I worked at the Science Library Circulation desk for years. My responsibilities included all the library circulation routines and supervision of several hourly student employees.

Responsibilities

• Process course reserve requests. • Handle complex transactions and questions from users about Reserve policies and procedures.

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