Suzanne Chapman is head of the MLibrary's User Experience (UX) Department. The User Experience Department supports the interface design and user research/usability, web use analysis, accessibility, content strategy, and mobile development needs for the Library Information Technology Department. Suzanne is also the chair of the Library's Usability Group, chair of the HathiTrust User Experience Advisory Group and chair of the Library Web Committee and a member of the Public Access Resource Committee (PARC), Mobile Committee, Senior Managers, Assessment Committee, and the campus-wide Web Accessibility Working Group.
Prior to her current position, Suzanne was the Interface and User Testing Specialist for the University of Michigan’s Digital Library Production Service where she was responsible for the design, development, accessibility, and usability evaluation of Digital Library eXtension Service (DLXS) interfaces and the HathiTrust Digital Library.
Suzanne has an undergraduate degree in Fine Arts Photography from Ohio University and a Master of Science in Information from the University of Michigan’s School of Information.