Suzanne Chapman

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734 763 0246

Ann Arbor, MI 48109-1205
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Head, User Experience Department


Suzanne Chapman is head of the MLibrary's User Experience (UX) Department. The User Experience Department supports the interface design, web content strategy, user research/usability, web use analysis, accessibility, and mobile design needs for the Library Information Technology Division. Suzanne is also the chair of the Library's Web Committee, chair of the HathiTrust User Experience Advisory Group and a member of the Public Access Resource Committee (PARC), Senior Managers, and the campus-wide Web Accessibility Working Group.

Prior to her current position, Suzanne was the Interface and User Testing Specialist for the University of Michigan’s Digital Library Production Service where she was responsible for the design, development, accessibility, and usability evaluation of  Digital Library eXtension Service (DLXS) interfaces and the HathiTrust Digital Library


Suzanne has an undergraduate degree in Fine Arts Photography from Ohio University and a Master of Science in Information from the University of Michigan’s School of Information.