Rachel Maddix

rmaddix's picture

Phone
734 764-0402

Fax

Office
Ann Arbor, MI
Google Talk
rmaddix@umich.edu
Info Resources Assistant Senior

About

I am an Information Resources Assistant Senior for Hatcher Graduate Library Circulation. You can also sometimes find me filling in next door at Shapiro Undergraduate Library. I work in Circulation to respond to patrons needs, improve customer service, supervise student workers and manage the carrel system for the library. I also take on special projects across the library and serve on several committees.

If you are looking for book recommendations look for my posts on the library blog, Lost in the Stacks. I share my favorite finds from the U-M Library unique collections.

Background

Previously, I was a Coffee Barista and Evening Supervisor at Mujo Cafe in Ann Arbor. During that time I learned the importance of mastering customer service and how to make a perfect cappuccino. I completed my BA in English from Eastern Michigan University in 2007. In November 2010 I was hired in at U-M Library at the Art, Architecture and Engineering Library. I moved to Hatcher Graduate Library in January 2014. I have also provided support for the Music Library, Fine Arts and Shapiro Undergraduate Library.

Current Committees:

  • Staff Forum (Chair)
  • Library Green Team
  • Customer Service Team