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I worked at MLibrary Document Delivery in various capacities as a student employee from 2010-2012. In August of 2012 I became a staff member in the lending division.
I recieved an MSI from the University of Michigan's School of Information in April of 2012. I also have a Bachelor of Arts degree in History (Museum Studies specialization) from Michigan State University.
The majority of my duties relate to processing requests for MLibrary materials from other institutions. Talk to me if you have questions about:
-- non-CIC lending
-- ALA and Special Collections requests
-- returned items