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Usability Websites
User's Lib Blog - using usability, accessibility, functionality, & aesthetics towards a more usable library
A List Apart - usability, web design, coding, etc.
John Kupersmith's Library Terms That Users Understand
Jakob Nielsen's Use It
Steve Krug's Advanced Common Sense
Keith Instone's (stale) Usable Web
James Hom's The Usability Methods Toolbox
- Includes a usability bibliography and index of usability methodologies
Usability.gov Step-by-Step Usability Guide
- Usability basics, guidelines, methods, templates & examples
P.F. Anderson's Web Accessibility for Health Websites
MaxDesign Web Standards Checklist
- Covers quality of code, accessibility, usability, and site management
Other Library Usability Sites (with case studies)
California Digital Library New Frontiers in the Digital Library: Social and Ecological Diversity of the American West
Iowa State University e-Library Usability Testing
NCSU Usability Research
OCLC Usability Testing
University of Virginia Web Usability Testing
University of Washington UW Libraries Usability
West Texas A & M University Usability Testing
Articles
OCLC (2006). College Students’ Perceptions of Libraries and Information Resources.
Akselbo, J. L., Arnfred, L., Barfort, S., Bay, G., & et. al. (2006). The hybrid library: From the users' perspective. The National Library and Copenhagen University Library, et.al.
Bertot, J. C., Snead, J. T., Jaeger, P. T., & McClure, C. R. (2006). Functionality, usability, and accessibility. Performance Measurement and Metrics, 7 (1), 17.
Find in a Library with WorldCat | Find at University of Michigan
Bibliographic Services Task Force. (2005). Rethinking how we provide bibliographic services for the university of california.
Chowdhury, S., Landoni, M., & Gibb, F. (2006). Usability and impact of digital libraries: A review. Online Information Review, 30 (6), 656.
Find in a Library with WorldCat | Find at University of Michigan
Kani-Zabihi, E., Ghinea, G., & Chen, S. Y. (2006). Digital libraries: What do users want? Online Information Review, 30(4), 395.
Find in a Library with WorldCat | Find at University of Michigan
Koohang, A., & Ondracek, J. (2005). Users' views about the usability of digital libraries. [Electronic version]. British Journal of Educational Technology, 36 (3), 407-423.
Find in a Library with WorldCat | Find at University of Michigan
Novotny, E. (2004). I don't think I click: A Protocol analysis study of use of a library online catalog in the internet age. [Electronic version]. College & Research Libraries, 65 (6), 525-537.
Tolliver, R. L., Carter, D. S., Chapman, S. E., Edwards, P. M., et al. (2005). Website redesign and testing with a usability consultant: Lessons learned. OCLC Systems and Services, 21(3), 156.
Find in a Library with WorldCat | Find at University of Michigan
Books
Beyer, H., & Holtzblatt, K. (1998). Contextual design : Defining customer-centered systems. San Francisco, Calif. : Morgan Kaufmann Publishers.
Brinck, T., Gergle, D., & Wood, S. D. (2002). Usability for the web : Designing web sites that work. San Francisco : Morgan Kaufmann Publishers.
Garrett, J. J. (2003). The elements of user experience : User-centered design for the web. New York, NY : Indianapolis, Ind. : American Institute of Graphic Arts ; New Riders.
Hackos, J. T., & Redish, J. (1998). User and task analysis for interface design. New York : Wiley.
Head, A. J. (1999). Design wise : A guide for evaluating the interface design of information resources. Medford, N.J. : CyberAge Books.
Krug, S. (2006). Don't Make Me Think. Berkeley, CA : New Riders Pub.
Kuniavsky, M. (2003). Observing the user experience : A practitioner's guide to user research. San Francisco, CA : Morgan Kaufmann Publishers.
Lidwell, W. (2003). Universal Principles of Design: 100 Ways to Enhance Usability, Influence Perception, Increase Appeal, Make Better Design Decisions, and Teach through Design. Gloucester, MA : Rockport Publishers, Inc.
Nielsen, J. (2000). Designing web usability. Indianapolis, Ind. : New Riders.
Nielsen, J., & Loranger, H. (2006). Prioritizing web usability.
Norman, D. A. (1990). The design of everyday things. New York : Doubleday.
Rubin, J. (1994). Handbook of usability testing : How to plan, design, and conduct effective tests. New York : Wiley.
Schaffer, E., & Safari Books Online. (2004). Institutionalization of usability a step-by-step guide. Boston, Mass. : Addison-Wesley.
Podcasts
UXpod - User Experience Podcast: User Experience Discussions with Gerry Gaffney
Design Critique: Products for People (with Tim and Tom)
UIE Brain Sparks
