The goal for these evaluations was to reveal a preliminary set of issues pertaining to the usability, functionality and aesthetics of MTagger and to facilitate prioritizing further benchmarks.
Current Page Path
Four significant issues were identified related to terminology, iconography and navigation. Recommendations for changes to link labels and placement of global navigation links were made.
The goal of this survey was to offer users the opportunity to select a graphic to represent the Ask Us reference service from a variety of options (as determined by a review of how other libraries represent this service).
The purpose of this test was to follow up on the Guerilla Test of Advance Media Booking and assess the overall usability of the Advance Media Booking interface.
The purpose of this test was to assess the overall usability of the Advance Media Booking interface, to identify any common problems users encountered with the interface, and recommend possible changes to improve the interface.
This survey, a broad overview of how our library’s users view the web site and the tools we offer, provides the Web Team with a starting point for conducting focus groups and usability studies.
The goal of this test was to determine if users understood the functionality and menu items of the global navigation menu on the Gateway.
The goal for this study was to conduct a simple comparison of how some other libraries link to their electronic reference services to inform & inspire changes for the MLibrary gateway.
The goal for this test was to explore usability issues of new prototypes of the three delivery services and develop recommendations to help delivery services enhance learnability and usability.
This was a followup test following changes made as a result of the previous Ask Us Service Guerilla test from April 2007 (see above). First, we wanted to compare two prototype icons that had different ways of displaying “email, chat, phone”. Second, we wanted to get feedback about how to make the icon more noticeable.
The MGet It menu is used by library patrons and staff to obtain the full text of books and articles either electronically or in print.
The goal for this follow-up test was to determine, from a pool of three choices, which alternate label terminology for the current “Get Books, Articles, and More” link best fits the user’s understanding of the delivery services page that follows.
The goal for this test was to determine if users notice the main Ask Us bubble graphic and current use of the Ask Us services and IM in general.
Study by SI 622 Student Group. The purpose of this survey was to perform formal user tests of the Mirlyn and MBooks interfaces to observe use of the systems in order to pinpoint potential problem areas.
Study by SI 622 Student Group. The purpose of this survey was to receive feedback on the MBooks user experience and to compare MBooks with other electronic resources. The comparison focused on features available in other electronic resource systems and what features are lacking from the MBooks system.
The goal for this test was to determine link’s label terminology that best fits the user’s understanding of the service in preparation of renaming the link’s label.
Study by SI 622 Student Group. This report describes an evaluation of MBooks and Mirlyn based on Jakob Nielson's 10 usability heuristics.
The goal of this test was to determine user opinions of section labels, their ordering, and the Ask Us service.
Study by SI 622 Student Group. The comparative evaluation of MBooks' competitive landscape. Other interfaces assessed: Google Boook Search, Amazon Online Reader, Safari Books Online, The Open Library, Harvard University Library's Pageturner
Study by SI 622 Student Group. Interviews from two students, two librarians, and one university employee. From these, three personas and scenarios were created.
The primary goal of this survey was to collect a preliminary set of both quantitative and qualitative data about the functionality, usability, and aesthetics of MBooks.
Study by SI 622 Student Group. A GTN is a method for statically representing and describing a system in order to better evaluate the system's scope, organization, flow, and predict where usage problems may occur.
One final Guerilla test was conducted to get a consensus of preference of label terminology: "Get It" vs. "Find It"
Several Library colleagues reviewed the Deep Blue environment within their context as reference librarians.
Some proposed changes to the SFX Menu were tested informally to determine placement and usage.