all Usability Reports

 The Usability Group conducted a series of interviews with 10 experienced users to study how they interact with the library website and what online services they value. We also hoped to identify what resources experienced users were missing or struggling with, and gain insights into how to help them utilize our resources more efficiently. 

The primary purpose of this survey was to gather information about how satisfied patrons are with search results in Mirlyn and whether satisfaction levels vary significantly between categories of users (i.e. undergraduates, graduate students, faculty, etc.).

The goal for these tests was to determine how users categorized a sample of pages currently grouped under Services, Departments and Libraries on the Library Gateway to see if there might be better ways to group and label these items.

 The gateway includes a group of links on the bottom (footer) of each page called “Quick Links.” These links are meant to provide convenient access to some of the most frequently used and/or most requested links related to both library and university business.

 This survey was designed and administered by the MLibrary Mobile Devices Working Group: Karen Reiman-Sendi (chair), Anne Beaubien, Suzanne Chapman, Kathleen Folger, and Gary Munce. The survey was intended to supplement national survey data about mobile use with actual responses from MLibrary patrons.

 The goal for this test was not to look at specific design or functionality features of LibGuides, but to better understand the research habits of undergraduate students.

 The goals for this test were to solicit suggestions from users for labeling facet categories, determine how users perceive the relative importance of facets, and determine how many narrowing terms users would like to see within each facet.

 The goal for this test was to evaluate how users perceive the catalog when it is and is not embedded into a page with navigation tool bars located at the top of the library's homepage.

 To determine staff opinions about particular category labels, and see if participants have ideas about new labels and content.

 The goal for these evaluations was to reveal a preliminary set of issues pertaining to the usability, functionality and aesthetics of the Policies Database, and to facilitate prioritizing further benchmarks.

Usability interns researched popular platforms that are currently providing online bookmarking and tagging services. Attention was paid to how these sites handle issues known to exist in MTagger as well as how these tools provide users with features that go beyond MTagger’s current implementation.