Survey Usability Reports

Mobile Survey Report - 2012

June, 2012
Library Gateway

Authorship: 
Mobile Library Group
UX Method: 
Survey
Full Text Attachment: 
AttachmentSize
MobileSurvey_2012.pdf937.4 KB
Page maintained by Suzanne Chapman
Last modified: 06/08/2012

ArticlesPlus Launch Survey

July, 2011
ArticlesPlus

The University of Michigan Library launched a new article discovery tool in the Fall of 2010. This tool is powered by Summon™ and rebranded locally as “ArticlesPlus.” Immediately upon launch, we conducted a survey using Qualtrics survey software to gather demographics, gauge user satisfaction, and evaluate usability.

Authorship: 
Suzanne Chapman
UX Method: 
Survey
Full Text Attachment: 
AttachmentSize
ArticlesPlusLaunchSurvey.pdf1.35 MB
Page maintained by Suzanne Chapman
Last modified: 02/23/2012

Mirlyn Search Satisfaction Survey

February, 2011
Mirlyn (VuFind)

The primary purpose of this survey was to gather information about how satisfied patrons are with search results in Mirlyn and whether satisfaction levels vary significantly between categories of users (i.e. undergraduates, graduate students, faculty, etc.).

Authorship: 
Usability Task Force
UX Method: 
Survey
Full Text Attachment: 
AttachmentSize
MirlynSearchSurvey_Feb2011.pdf598.97 KB
Page maintained by Suzanne Chapman
Last modified: 03/24/2013

Mobile Survey Report - 2009

December, 2009
Library Gateway

 This survey was designed and administered by the MLibrary Mobile Devices Working Group: Karen Reiman-Sendi (chair), Anne Beaubien, Suzanne Chapman, Kathleen Folger, and Gary Munce. The survey was intended to supplement national survey data about mobile use with actual responses from MLibrary patrons.

Authorship: 
Mobile Library Group
UX Method: 
Survey
Full Text Attachment: 
AttachmentSize
Mobile Survey Report_Final.pdf1.28 MB
Page maintained by Suzanne Chapman
Last modified: 03/24/2013

Staff Intranet: Internet-based Survey

August, 2008
Library Websites

 To determine staff opinions about particular category labels, and see if participants have ideas about new labels and content.

Authorship: 
UM Library Web Systems
UX Method: 
Survey
Full Text Attachment: 
AttachmentSize
Survey_Report_final.pdf228.2 KB
Page maintained by Suzanne Chapman
Last modified: 03/24/2013

Ask Us - Survey

April, 2008
Library Gateway

 The goal of this survey was to offer users the opportunity to select a graphic to represent the Ask Us reference service from a variety of options (as determined by a review of how other libraries represent this service).

Authorship: 
Usability Working Group
UX Method: 
Survey
Full Text Attachment: 
AttachmentSize
Gateway_AskUs_Survey.pdf763.83 KB
Page maintained by Suzanne Chapman
Last modified: 03/24/2013

Askwith: Survey

December, 2007
Library Websites

 The purpose of this test was to follow up on the Guerilla Test of Advance Media Booking and assess the overall usability of the Advance Media Booking interface.

Authorship: 
Usability Working Group
UX Method: 
Survey
Full Text Attachment: 
AttachmentSize
Askwith_survey.pdf1.33 MB
Page maintained by Suzanne Chapman
Last modified: 03/24/2013

Library Web Survey - Survey

October, 2007
Library Gateway

 This survey, a broad overview of how our library’s users view the web site and the tools we offer, provides the Web Team with a starting point for conducting focus groups and usability studies.

Authorship: 
Library Web Team
UX Method: 
Survey
Full Text Attachment: 
AttachmentSize
WebSurvey_Fall2007_Formal.pdf3.02 MB
Additional Files: 
AttachmentSize
WebSurvey_Fall2007.pdf1.42 MB
Page maintained by Suzanne Chapman
Last modified: 03/24/2013

MBooks Survey #2

March, 2007
MBooks

 Study by SI 622 Student Group. The purpose of this survey was to receive feedback on the MBooks user experience and to compare MBooks with other electronic resources. The comparison focused on features available in other electronic resource systems and what features are lacking from the MBooks system.

Authorship: 
SI 622 Student Group
UX Method: 
Survey
Full Text Attachment: 
AttachmentSize
SI622MBooks_Survey.pdf417.51 KB
Page maintained by Suzanne Chapman
Last modified: 03/24/2013

MBooks Survey #1

February, 2007
MBooks

The primary goal of this survey was to collect a preliminary set of both quantitative and qualitative data about the functionality, usability, and aesthetics of MBooks.

Authorship: 
SI 622 Student Group
UX Method: 
Survey
Full Text Attachment: 
AttachmentSize
MBooks_SurveyReport_1.pdf1.08 MB
Page maintained by Suzanne Chapman
Last modified: 03/24/2013