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Survey Usability Reports
The University of Michigan Library launched a new article discovery tool in the Fall of 2010. This tool is powered by Summon™ and rebranded locally as “ArticlesPlus.” Immediately upon launch, we conducted a survey using Qualtrics survey software to gather demographics, gauge user satisfaction, and evaluate usability.
The primary purpose of this survey was to gather information about how satisfied patrons are with search results in Mirlyn and whether satisfaction levels vary significantly between categories of users (i.e. undergraduates, graduate students, faculty, etc.).
This survey was designed and administered by the MLibrary Mobile Devices Working Group: Karen Reiman-Sendi (chair), Anne Beaubien, Suzanne Chapman, Kathleen Folger, and Gary Munce. The survey was intended to supplement national survey data about mobile use with actual responses from MLibrary patrons.
To determine staff opinions about particular category labels, and see if participants have ideas about new labels and content.
The goal of this survey was to offer users the opportunity to select a graphic to represent the Ask Us reference service from a variety of options (as determined by a review of how other libraries represent this service).
The purpose of this test was to follow up on the Guerilla Test of Advance Media Booking and assess the overall usability of the Advance Media Booking interface.
This survey, a broad overview of how our library’s users view the web site and the tools we offer, provides the Web Team with a starting point for conducting focus groups and usability studies.
Study by SI 622 Student Group. The purpose of this survey was to receive feedback on the MBooks user experience and to compare MBooks with other electronic resources. The comparison focused on features available in other electronic resource systems and what features are lacking from the MBooks system.
The primary goal of this survey was to collect a preliminary set of both quantitative and qualitative data about the functionality, usability, and aesthetics of MBooks.