Interviews Usability Reports

Interviews with Experienced Users

September, 2012
Experienced User Interviews

 The Usability Group conducted a series of interviews with 10 experienced users to study how they interact with the library website and what online services they value. We also hoped to identify what resources experienced users were missing or struggling with, and gain insights into how to help them utilize our resources more efficiently. 

Authorship: 
Sonali Mishra, Barbara Alvarez, Shevon Desai, Kat Hagedorn, Suzanne Chapman (chair)
UX Method: 
Interviews
Full Text Attachment: 
AttachmentSize
Interviews_Experienced_Users_0.pdf2.74 MB
Page maintained by Sonali Mishra
Last modified: 09/26/2012

MTagger Interviews

June, 2008
MTagger

 Interviews were conducted to gather feedback about user behavior and expectations concerning MTagger and other social tagging tools in order to improve and expand upon existing features in the MTagger interface.

Authorship: 
Usability Working Group
UX Method: 
Interviews
Full Text Attachment: 
AttachmentSize
MTagger_Interviews.pdf247.25 KB
Page maintained by Suzanne Chapman
Last modified: 03/24/2013