The Usability Group conducted a series of interviews with 10 experienced users to study how they interact with the library website and what online services they value. We also hoped to identify what resources experienced users were missing or struggling with, and gain insights into how to help them utilize our resources more efficiently.
Interviews Usability Reports
Interviews were conducted to gather feedback about user behavior and expectations concerning MTagger and other social tagging tools in order to improve and expand upon existing features in the MTagger interface.
Study by SI 622 Student Group. Interviews from two students, two librarians, and one university employee. From these, three personas and scenarios were created.