Interviews Usability Reports

Interviews with Experienced Users

September, 2012
Experienced User Interviews

 The Usability Group conducted a series of interviews with 10 experienced users to study how they interact with the library website and what online services they value. We also hoped to identify what resources experienced users were missing or struggling with, and gain insights into how to help them utilize our resources more efficiently. 

Authorship: 
Sonali Mishra, Barbara Alvarez, Shevon Desai, Kat Hagedorn, Suzanne Chapman (chair)
UX Method: 
Interviews
Full Text Attachment: 
AttachmentSize
Interviews_Experienced_Users_0.pdf2.74 MB

MTagger Interviews

June, 2008
MTagger

 Interviews were conducted to gather feedback about user behavior and expectations concerning MTagger and other social tagging tools in order to improve and expand upon existing features in the MTagger interface.

Authorship: 
Usability Working Group
UX Method: 
Interviews
Full Text Attachment: 
AttachmentSize
MTagger_Interviews.pdf247.25 KB

MBooks Interviews, Personas & Scenarios

February, 2007
MBooks

 Study by SI 622 Student Group. Interviews from two students, two librarians, and one university employee. From these, three personas and scenarios were created.

Authorship: 
SI 622 Student Group
UX Method: 
Interviews
Personas & Scenarios
Full Text Attachment: 
AttachmentSize
SI622MBooks_Interviews_Personas.pdf354.53 KB