Guerrilla Test Usability Reports

Mirlyn “Available Online” Label Guerilla Test

February, 2011
Mirlyn (VuFind)

The goal of this guerilla test was to determine which of four labels (three alternate labels, in addition to the current “available online” label) denoting online availability is preferred by patrons, taking time to ensure that patrons understand the range of situations currently represented by the "available online" label.

Authorship: 
Usability Task Force
UX Method: 
Guerrilla Test
Full Text Attachment: 
AttachmentSize
MirlynGuerillaTest_Feb2011.pdf520.52 KB
Page maintained by Suzanne Chapman
Last modified: 03/24/2013

Quick Links Section - Informal "Guerilla" Test

December, 2009
Library Gateway

 The gateway includes a group of links on the bottom (footer) of each page called “Quick Links.” These links are meant to provide convenient access to some of the most frequently used and/or most requested links related to both library and university business.

Authorship: 
Usability Task Force
UX Method: 
Guerrilla Test
Full Text Attachment: 
AttachmentSize
QuickLinks.pdf200.05 KB
Page maintained by Suzanne Chapman
Last modified: 03/24/2013

Search/Browse - Informal "Guerilla" Test

December, 2009
Library Gateway

 The gateway provides options for users to search or browse the content of the site. The results pages for these features sort resources into different sections by type. The goal for this test was to determine the order of the headings on the search results page and the browse results page.

Authorship: 
Usability Task Force
UX Method: 
Guerrilla Test
Full Text Attachment: 
AttachmentSize
Search_Browse.pdf351.96 KB
Page maintained by Suzanne Chapman
Last modified: 03/24/2013

LibGuides Guerilla Testing

November, 2009
LibGuides

This guerrilla test built on previous focus group findings which demonstrated that the language currently used to describe our LibGuides (e.g., "research guides") is confusing and misleading regarding the actual content found on LibGuides pages.

Authorship: 
LibGuides Usability Task Force
UX Method: 
Guerrilla Test
Full Text Attachment: 
AttachmentSize
libguides_rept_final.pdf2.54 MB
Page maintained by Suzanne Chapman
Last modified: 03/24/2013

VuFind Login Guerilla Test

November, 2008
Mirlyn (VuFind)

 The goal for this test was to determine how users perceive login when using the catalog, and at which access points it is best to force a login decision.

Authorship: 
Usability Task Force
UX Method: 
Guerrilla Test
Full Text Attachment: 
AttachmentSize
Login_guerilla_final.pdf2.92 MB
Additional Files: 
AttachmentSize
Login_prelim_findings.pdf1.37 MB
Page maintained by Suzanne Chapman
Last modified: 03/24/2013

VuFind Look-n-Feel Guerilla Test

November, 2008
Mirlyn (VuFind)

 The goal for this test was to evaluate how users perceive the catalog when it is and is not embedded into a page with navigation tool bars located at the top of the library's homepage.

Authorship: 
Usability Task Force
UX Method: 
Guerrilla Test
Full Text Attachment: 
AttachmentSize
Look_and_feel_guerilla_final.pdf1.3 MB
Page maintained by Suzanne Chapman
Last modified: 03/24/2013

Policies Database: Guerilla Test

May, 2008
Library Websites

 Four significant issues were identified related to terminology, iconography and navigation. Recommendations for changes to link labels and placement of global navigation links were made.

Authorship: 
UM Library Web Systems
UX Method: 
Guerrilla Test
Full Text Attachment: 
AttachmentSize
PoliciesDB_Guerilla_final.pdf680.16 KB
Page maintained by Suzanne Chapman
Last modified: 03/24/2013

Askwith: Guerilla Test of Advance Media Booking Service

November, 2007
Library Websites

 The purpose of this test was to assess the overall usability of the Advance Media Booking interface, to identify any common problems users encountered with the interface, and recommend possible changes to improve the interface.

Authorship: 
Usability Working Group
UX Method: 
Guerrilla Test
Full Text Attachment: 
AttachmentSize
AskwithGuerillaTest.pdf633.85 KB
Page maintained by Suzanne Chapman
Last modified: 03/24/2013

Ask Us Service (#2) - Guerilla Test

August, 2007
Library Gateway

 This was a followup test following changes made as a result of the previous Ask Us Service Guerilla test from April 2007 (see above). First, we wanted to compare two prototype icons that had different ways of displaying “email, chat, phone”. Second, we wanted to get feedback about how to make the icon more noticeable.

Authorship: 
Usability Working Group
UX Method: 
Guerrilla Test
Full Text Attachment: 
AttachmentSize
Gateway_AskUs2.pdf1.04 MB
Additional Files: 
AttachmentSize
Appendix_B.pdf57.01 KB
Page maintained by Suzanne Chapman
Last modified: 03/24/2013

Link to Delivery Services (#2) - Guerilla Test

May, 2007
Library Gateway

The goal for this follow-up test was to determine, from a pool of three choices, which alternate label terminology for the current “Get Books, Articles, and More” link best fits the user’s understanding of the delivery services page that follows.

Authorship: 
Usability Working Group
UX Method: 
Guerrilla Test
Full Text Attachment: 
AttachmentSize
Gateway_deliveryserv_label2.pdf1.91 MB
Page maintained by Suzanne Chapman
Last modified: 03/24/2013

Ask Us Service - Guerilla Test

April, 2007
Library Gateway

 The goal for this test was to determine if users notice the main Ask Us bubble graphic and current use of the Ask Us services and IM in general.

Authorship: 
Usability Working Group
UX Method: 
Guerrilla Test
Full Text Attachment: 
AttachmentSize
Gateway_AskUs.pdf1.61 MB
Page maintained by Suzanne Chapman
Last modified: 03/24/2013

Link to Delivery Services - Guerilla Test

March, 2007
Library Gateway

The goal for this test was to determine link’s label terminology that best fits the user’s understanding of the service in preparation of renaming the link’s label.

Authorship: 
Usability Working Group
UX Method: 
Guerrilla Test
Full Text Attachment: 
AttachmentSize
Gateway_deliveryserv_label_0.pdf1.28 MB
Page maintained by Suzanne Chapman
Last modified: 03/24/2013

SFX: Guerilla Test of SFX Label: Round 2

December, 2006
SFX

 A re-design of the first SFX Label Test, with re-designed graphics for the SFX label, was informally tested. The results were again inconclusive, but narrowed down to two label choices.

Authorship: 
Usability Working Group
UX Method: 
Guerrilla Test
Full Text Attachment: 
AttachmentSize
03_SFXlabel_Guerilla2.pdf402.58 KB
Page maintained by Suzanne Chapman
Last modified: 03/24/2013