The goal of this guerilla test was to determine which of four labels (three alternate labels, in addition to the current “available online” label) denoting online availability is preferred by patrons, taking time to ensure that patrons understand the range of situations currently represented by the "available online" label.
Current Page Path
Guerrilla Test Usability Reports
The gateway includes a group of links on the bottom (footer) of each page called “Quick Links.” These links are meant to provide convenient access to some of the most frequently used and/or most requested links related to both library and university business.
The gateway provides options for users to search or browse the content of the site. The results pages for these features sort resources into different sections by type. The goal for this test was to determine the order of the headings on the search results page and the browse results page.
This guerrilla test built on previous focus group findings which demonstrated that the language currently used to describe our LibGuides (e.g., "research guides") is confusing and misleading regarding the actual content found on LibGuides pages.
The goal for this test was to determine how users perceive login when using the catalog, and at which access points it is best to force a login decision.
The goal for this test was to evaluate how users perceive the catalog when it is and is not embedded into a page with navigation tool bars located at the top of the library's homepage.
The goal for this test was to determine if the Tagging window should incorporate the flexibility to navigate to the user’s personal MTagger account after applying tags to a webpage.
Four significant issues were identified related to terminology, iconography and navigation. Recommendations for changes to link labels and placement of global navigation links were made.
The purpose of this test was to assess the overall usability of the Advance Media Booking interface, to identify any common problems users encountered with the interface, and recommend possible changes to improve the interface.
The goal of this test was to determine if users understood the functionality and menu items of the global navigation menu on the Gateway.
This was a followup test following changes made as a result of the previous Ask Us Service Guerilla test from April 2007 (see above). First, we wanted to compare two prototype icons that had different ways of displaying “email, chat, phone”. Second, we wanted to get feedback about how to make the icon more noticeable.
The goal for this follow-up test was to determine, from a pool of three choices, which alternate label terminology for the current “Get Books, Articles, and More” link best fits the user’s understanding of the delivery services page that follows.
The goal for this test was to determine if users notice the main Ask Us bubble graphic and current use of the Ask Us services and IM in general.
The goal of this test was to determine user opinions of section labels, their ordering, and the Ask Us service.
The goal for this test was to determine link’s label terminology that best fits the user’s understanding of the service in preparation of renaming the link’s label.
One final Guerilla test was conducted to get a consensus of preference of label terminology: "Get It" vs. "Find It"
Some proposed changes to the SFX Menu were tested informally to determine placement and usage.
A re-design of the first SFX Label Test, with re-designed graphics for the SFX label, was informally tested. The results were again inconclusive, but narrowed down to two label choices.
Label terminology was tested to determine what best fits the user's understanding of the service in preparation for redesigning the button.