ArticlesPlus Launch Survey

The University of Michigan Library launched a new article discovery tool in the Fall of 2010. This tool is powered by Summon™ and rebranded locally as “ArticlesPlus.” Immediately upon launch, we conducted a survey using Qualtrics survey software to gather demographics, gauge user satisfaction, and evaluate usability. The latter was accomplished via static screenshots and task-based questions. Overall, satisfaction levels were high and a majority of the respondents succeeded in accomplishing goals of the task-based usability questions.