Photo of patron in a wheelchair.
Photo by Huntstock/Thinkstock.

Services for Patrons with Disabilities

The U-M Library is committed to providing equal access to information and services to all students, faculty and staff members. Resources are available to help patrons with disabilities access, retrieve and use library materials.

Patrons may ask for assistance at any library service desk. Questions also may be directed to Darlene Nichols, librarian for diversity and inclusion, at or (734) 936-2362.

Available Services

Besides assistance retrieving library materials and accessing services, the library offers additional resources to patrons with disabilities who have established eligibility with the Office of Services for Students with Disabilities.

Document Delivery

Our 7FAST service provides free document retrieval services to eligible users. Patrons may have articles, microfilm or book chapters provided electronically, or have books delivered to a departmental mailbox.

Access to Digital Materials

Eligible students, staff and faculty whose disabilities do not allow them to use printed books may access millions of titles through the HathiTrust Digital Library, including those still protected by copyright. More information about obtaining access is available through the Office of Services for Students with Disabilities.

Adaptive Technologies

Adaptive technologies are available through the James Edward Knox Center Adaptive Technology Computing Site, located inside Shapiro Library.

Among the offerings are:

  • screen reading software
  • magnification software
  • reading and writing software
  • voice recognition software
  • digital magnifiers
  • alternative keyboards and mice

Accessibility at U-M Library Locations

Page maintained by Darlene Nichols
Last modified: 03/13/2014