HathiTrust


Category: 
Unscheduled MaintenanceUnscheduled Maintenance

Outage Status: 
Closed
 Fri, 10/18/2013 - 9:45pm
 
Outage Start on:  Fri, 10/18/2013 - 12:30pm

Description of the Outage: 

Users may have experienced slow or incomplete page viewing due to a problem at the Indiana site. The problem was reported at 9:20pm, and the affected site was taken out of service at 9:45pm, resuming normal service.

Additional details: The problem appears to have been introduced by a software release earlier today that left the site in a non-working state that was subtle enough to be undetectable to monitoring systems. Once the underlying problem was discovered and corrected, the site was put back into service. Staff will investigate the nature of the problem and the feasibility of improving monitoring systems to detect the subtle failure mode.

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