Dear Customers:

Thank you for all of your business during 2008. We appreciate the loyalty of our customers.

In order to allow us to continue to provide you with excellent service, we are implementing a slight increase in rates for some of our services. This is our first rate change since 2002, and our first change in our standard rate since 1991; please see the table below for details. These changes will go into effect for requests received on or after January 1, 2009.

Please feel free to contact us with any questions you may have about the new rates. We look forward to continuing our relationships with all of you.