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Home > Department > Library Information Technology > User Experience Department

User Experience Department

Who We Are

The UX department is composed of Suzanne Chapman (Head), Sonali Mishra (User Experience Specialist), and another vacant User Experience Designer. As part of the Library Information Technology Unit (LIT), we help design, improve, and support the library's primary user interfaces, including the MLibrary site, the catalog (Mirlyn), digital library collections, and the HathiTrust Digital Library. 

Our efforts are focused on interface design, user research, usability, assessment, mobile interface design, web use statistics analysis, and web accessibility.

Contact us at mlibraryuxdept@umich.edu if you have comments or questions.

See also:

 

Selected Projects

MLibrary Mobile

Designed interface, developed, and created promotional campaign.

Use m.lib.umich.edu on your mobile device to find library hours and locations, search the Mirlyn catalog, find mobile-friendly databases, and even IM a Librarian!

Read more about the MLibrary mobile initiative.

 

HathiTrust Digital Library

Designed regular & mobile interfaces, developed mobile interface, conducted user research (including Personas), usability, and accessibility evaluations, and created promotional campaigns.

hathitrust.org & m.hathitrust.org

Access over 10 million books & journals (over 2.6 million public domain and fully viewable), search across full text of all volumes, or create and share collections.

 

participatory design example

Usability Group

Guiding and active role in the Usability Group. The Usability Group conducts studies and consults on interface design for the library website, Mirlyn, and other access systems.

See full list of Usability Group reports.

 

And also:

  • Conducted an ethnographic study to observe undergraduate research habits "in the wild," in collaboration with the Instruction Assessment Working Group
  • Monitor web usage statistics to learn about user behavior on library interfaces
  • Solicit and collect staff feedback on library interfaces on an ongoing basis
  • Designed information graphics to communicate annual report of library activities

Current projects:


Page maintained by suzchap
Last modified: 01/15/2012