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Request Sent means that ILL staff has forwarded your request to potential lenders and is waiting for a response.
Curious about the rest of our request statuses? Check out the Request Status Definitions document for more information.
For additional information, please see our FAQ.
AAEL Delivery:
Your
item is at the Art, Architecture and Engineering Library’s circulation desk.
Allow one business day for the book to arrive.
Awaiting
ALA Processing:
Your request is being forwarded to a lending library. Additional time may be needed for special processing.
Awaiting
Conditional Processing:
A
potential lender has replied to your request, seeking more information.
ILL is responding.
Awaiting
Copyright Clearance:
ILL
is processing your request. It will shortly be forwarded to a potential lending library.
Awaiting
Customer Contact:
Your
requested material has arrived and is ready for pickup. You will be notified
shortly via e-mail.
Awaiting
Extensive Searching:
An initial search for the material you requested has been unsuccessful.
ILL is continuing to search. If you have additional information, please
contact ILL.
Awaiting
Odyssey Processing:
Your item has been received electronically and will be posted to the web shortly. You will be contacted by email when it is ready.
Awaiting
Post-Receipt Processing:
Your requested material has arrived, but is not yet ready for pickup. You will be contacted by email when it is ready.
Awaiting
Recall Processing:
The lending library has recalled your item. Please return it immediately.
Awaiting Renewal OK Processing:
The lending library has granted a renewal on this loan but ILL staff has
not yet recorded it. The due date may change. Please check again later.
Awaiting
Renewal Denied Processing:
The lending library has denied your renewal request. ILL staff will change
the due date back to the original due date. Please return your item immediately.
Awaiting
Request Processing:
ILL is searching for potential lenders for your request.
Awaiting
Return Label Printing:
Your item has been returned to our office and checked in and will be shipped back to the lending institution.
Awaiting
Unfilled Processing:
Your request has not been filled by the lenders we have contacted so far. ILL is still working on your request.
Cancelled
By Customer:
You have cancelled your request.
Cancelled
By ILL Staff:
Your request was cancelled by ILL staff. Please see the notification via ILLiad to see the reason.
Checked
Out To Customer:
Either you have picked up your item or it is being delivered to your office.
Customer
Notified Via E-Mail:
Your item has arrived and is available for pickup at Hatcher Graduate Library. You have received an email which may also be viewed as a notification via ILLiad.
Delivered
To Web:
Your copy is available for viewing or downloading from ILLiad.
In ALA
Print Queue:
The lender requires a special form to be mailed or faxed to them. This form
has been completed by ILL staff and will be sent.
In Electronic
Delivery Processing:
Your article has been received electronically. If your request remains in
this status for more than one hour, please contact ILL staff immediately.
In Transit:
Your item has been checked in at another University of Michigan library and is on its way back to the ILL
office.
Microform
Available At Serials Services:
The microform you have requested is available for use at Serials Services,
2nd floor Hatcher South. It is for library use only and not listed under checked-out items in your account. You may request renewals
by phone or email.
Music Delivery:
Your
item is at the Music Library’s circulation desk.
Allow one business day for the book to arrive.
Processing
Supervisor Attention:
Your item requires special handling by the processing supervisor.
Rapid
Unfilled:
Your request has not been filled by the lenders we have contacted so far. ILL is trying other
sources.
Recalled-
Overdue:
Your item is overdue and/or has been recalled by the lending library. Please
return it immediately.
Renewed By Customer:
You have requested a renewal. ILL staff will forward this request to the
lending library. You have received a temporary due date. Please check again
later.
Renewed By ILL Staff:
ILL staff has forwarded a renewal request to the lending library. You have
received a temporary due date. Please check again later.
Request Finished:
If this is an electronic copy, it is no longer available because it has been on the web for two weeks or has been viewed five times. If it is a loan, the item has been checked in and returned to the lending library..
Request In Processing:
ILL is in the process of ordering your request from a lending library.
Request Sent:
ILL staff has forwarded your request to potential lenders and is waiting
for a response.
Second Search:
An initial search for the material you requested has been unsuccessful.
ILL is continuing to search. If you have additional information, please
contact ILL.
UGLI Delivery:
Your
item is at the Undergraduate Library’s circulation desk.
Allow one business day for the book to arrive.
