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SecondaryDark: #841
TertiaryPale: #eee
TertiaryLight: #ccc
TertiaryMid: #999
TertiaryDark: #666
Error: #f88

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#sidebarOptions .sliderPanel a {border:none;color:[[ColorPalette::PrimaryMid]];}
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.viewer td, .viewer tr, .twtable td, .twtable tr {border:1px solid [[ColorPalette::TertiaryDark]];}

.viewer pre {border:1px solid [[ColorPalette::SecondaryLight]]; background:[[ColorPalette::SecondaryPale]];}
.viewer code {color:[[ColorPalette::SecondaryDark]];}
.viewer hr {border:0; border-top:dashed 1px [[ColorPalette::TertiaryDark]]; color:[[ColorPalette::TertiaryDark]];}

.highlight, .marked {background:[[ColorPalette::SecondaryLight]];}

.editor input {border:1px solid [[ColorPalette::PrimaryMid]];}
.editor textarea {border:1px solid [[ColorPalette::PrimaryMid]]; width:100%;}
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#backstageArea a {background:[[ColorPalette::Foreground]]; color:[[ColorPalette::Background]]; border:none;}
#backstageArea a:hover {background:[[ColorPalette::SecondaryLight]]; color:[[ColorPalette::Foreground]]; }
#backstageArea a.backstageSelTab {background:[[ColorPalette::Background]]; color:[[ColorPalette::Foreground]];}
#backstageButton a {background:none; color:[[ColorPalette::Background]]; border:none;}
#backstageButton a:hover {background:[[ColorPalette::Foreground]]; color:[[ColorPalette::Background]]; border:none;}
#backstagePanel {background:[[ColorPalette::Background]]; border-color: [[ColorPalette::Background]] [[ColorPalette::TertiaryDark]] [[ColorPalette::TertiaryDark]] [[ColorPalette::TertiaryDark]];}
.backstagePanelFooter .button {border:none; color:[[ColorPalette::Background]];}
.backstagePanelFooter .button:hover {color:[[ColorPalette::Foreground]];}
#backstageCloak {background:[[ColorPalette::Foreground]]; opacity:0.6; filter:'alpha(opacity:60)';}
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* html .tiddler {height:1%;}

body {font-size:.75em; font-family:arial,helvetica; margin:0; padding:0;}

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h4 {font-size:1em;}
h5 {font-size:.9em;}

hr {height:1px;}

a {text-decoration:none;}

dt {font-weight:bold;}

ol {list-style-type:decimal;}
ol ol {list-style-type:lower-alpha;}
ol ol ol {list-style-type:lower-roman;}
ol ol ol ol {list-style-type:decimal;}
ol ol ol ol ol {list-style-type:lower-alpha;}
ol ol ol ol ol ol {list-style-type:lower-roman;}
ol ol ol ol ol ol ol {list-style-type:decimal;}

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#contentWrapper .chkOptionInput {border:0;}

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.indent {margin-left:3em;}
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/* the 'a' is required for IE, otherwise it renders the whole tiddler in bold */
a.tiddlyLinkNonExisting.shadow {font-weight:bold;}

#mainMenu .tiddlyLinkExisting,
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#sidebarTabs .tiddlyLinkExisting {font-weight:bold; font-style:normal;}

.header {position:relative;}
.header a:hover {background:transparent;}
.headerShadow {position:relative; padding:4.5em 0em 1em 1em; left:-1px; top:-1px;}
.headerForeground {position:absolute; padding:4.5em 0em 1em 1em; left:0px; top:0px;}

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.siteSubtitle {font-size:1.2em;}

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.messageToolbar {display:block; text-align:right; padding:0.2em 0.2em 0.2em 0.2em;}
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.viewer {line-height:1.4em; padding-top:0.5em;}
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.viewer pre {padding:0.5em; margin-left:0.5em; font-size:1.2em; line-height:1.4em; overflow:auto;}
.viewer code {font-size:1.2em; line-height:1.4em;}

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.zoomer {font-size:1.1em; position:absolute; overflow:hidden;}
.zoomer div {padding:1em;}

* html #backstage {width:99%;}
* html #backstageArea {width:99%;}
#backstageArea {display:none; position:relative; overflow: hidden; z-index:150; padding:0.3em 0.5em 0.3em 0.5em;}
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#backstageArea a {font-weight:bold; margin-left:0.5em; padding:0.3em 0.5em 0.3em 0.5em;}
#backstageButton {display:none; position:absolute; z-index:175; top:0em; right:0em;}
#backstageButton a {padding:0.1em 0.4em 0.1em 0.4em; margin:0.1em 0.1em 0.1em 0.1em;}
#backstage {position:relative; width:100%; z-index:50;}
#backstagePanel {display:none; z-index:100; position:absolute; margin:0em 3em 0em 3em; padding:1em 1em 1em 1em;}
.backstagePanelFooter {padding-top:0.2em; float:right;}
.backstagePanelFooter a {padding:0.2em 0.4em 0.2em 0.4em;}
#backstageCloak {display:none; z-index:20; position:absolute; width:100%; height:100px;}

.whenBackstage {display:none;}
.backstageVisible .whenBackstage {display:block;}
/*}}}*/

/***
StyleSheet for use when a translation requires any css style changes.
This StyleSheet can be used directly by languages such as Chinese, Japanese and Korean which use a logographic writing system and need larger font sizes.
***/

/*{{{*/
body {font-size:0.8em;}

#sidebarOptions {font-size:1.05em;}
#sidebarOptions a {font-style:normal;}
#sidebarOptions .sliderPanel {font-size:0.95em;}

.subtitle {font-size:0.8em;}

.viewer table.listView {font-size:0.95em;}

.htmlarea .toolbarHA table {border:1px solid ButtonFace; margin:0em 0em;}
/*}}}*/

/*{{{*/
@media print {
#mainMenu, #sidebar, #messageArea, .toolbar, #backstageButton {display: none ! important;}
#displayArea {margin: 1em 1em 0em 1em;}
/* Fixes a feature in Firefox 1.5.0.2 where print preview displays the noscript content */
noscript {display:none;}
}
/*}}}*/

<!--{{{-->
<div class='header' macro='gradient vert [[ColorPalette::PrimaryLight]] [[ColorPalette::PrimaryMid]]'>
<div class='headerShadow'>
<span class='siteTitle' refresh='content' tiddler='SiteTitle'></span>&nbsp;
<span class='siteSubtitle' refresh='content' tiddler='SiteSubtitle'></span>
</div>
<div class='headerForeground'>
<span class='siteTitle' refresh='content' tiddler='SiteTitle'></span>&nbsp;
<span class='siteSubtitle' refresh='content' tiddler='SiteSubtitle'></span>
</div>
</div>
<div id='mainMenu' refresh='content' tiddler='MainMenu'></div>
<div id='sidebar'>
<div id='sidebarOptions' refresh='content' tiddler='SideBarOptions'></div>
<div id='sidebarTabs' refresh='content' force='true' tiddler='SideBarTabs'></div>
</div>
<div id='displayArea'>
<div id='messageArea'></div>
<div id='tiddlerDisplay'></div>
</div>
<!--}}}-->

<!--{{{-->
<div class='toolbar' macro='toolbar closeTiddler closeOthers +editTiddler > fields syncing permalink references jump'></div>
<div class='title' macro='view title'></div>
<div class='subtitle'><span macro='view modifier link'></span>, <span macro='view modified date'></span> (<span macro='message views.wikified.createdPrompt'></span> <span macro='view created date'></span>)</div>
<div class='tagging' macro='tagging'></div>
<div class='tagged' macro='tags'></div>
<div class='viewer' macro='view text wikified'></div>
<div class='tagClear'></div>
<!--}}}-->

<!--{{{-->
<div class='toolbar' macro='toolbar +saveTiddler -cancelTiddler deleteTiddler'></div>
<div class='title' macro='view title'></div>
<div class='editor' macro='edit title'></div>
<div macro='annotations'></div>
<div class='editor' macro='edit text'></div>
<div class='editor' macro='edit tags'></div><div class='editorFooter'><span macro='message views.editor.tagPrompt'></span><span macro='tagChooser'></span></div>
<!--}}}-->

To get started with this blank TiddlyWiki, you'll need to modify the following tiddlers:
* SiteTitle & SiteSubtitle: The title and subtitle of the site, as shown above (after saving, they will also appear in the browser title bar)
* MainMenu: The menu (usually on the left)
* DefaultTiddlers: Contains the names of the tiddlers that you want to appear when the TiddlyWiki is opened
You'll also need to enter your username for signing your edits: <<option txtUserName>>

These InterfaceOptions for customising TiddlyWiki are saved in your browser

Your username for signing your edits. Write it as a WikiWord (eg JoeBloggs)

<<option txtUserName>>
<<option chkSaveBackups>> SaveBackups
<<option chkAutoSave>> AutoSave
<<option chkRegExpSearch>> RegExpSearch
<<option chkCaseSensitiveSearch>> CaseSensitiveSearch
<<option chkAnimate>> EnableAnimations

----
Also see AdvancedOptions

!Editor's Notes:
*~FCD116 is the recommended shade of yellow.
*sidebartabs should have the following for editing:
**Timeline Timeline TabTimeline 
**More 'More lists' TabMore>>
*tiddlylink.hover color changes mouseover color for mainmenu background
*viewtemplate can be modified to put more stuff in each tiddler
*highlight{background: in stylesheet covers color for question link hovers
*Put this text into any systemconfig tiddler to disable mouseover tooltip:
config.messages.tiddlerLinkTooltip = ""; 
*Edit this tiddler to see the code for the options slider (in sidebaroptions tiddler):
<<slider chkSliderOptionsPanel OptionsPanel 'options »' 'Change TiddlyWiki advanced options'>>
Put this text back in SideBarTabs: <<tabs txtMainTab All 'All tiddlers' TabAll Tags 'This is a list of categories that the questions fall under.' TabTags >>

This page is called a ~TiddlyWiki. It's a reusable nonlinear web interface that was edited with standard wiki markup language. It relies heavily on javascript for its animations and navigation, while the colors and layout are all controlled by CSS and easily editable from within the tiddlywiki itself.

It's nicely modular, too, allowing for augmentation with plugins that can easily be imported from other ~TiddlyWiki sites. Read more at http://www.tiddlywiki.com

Feel free to click around. There's a lot of information here, and it can be cleared and re-acquired quite easily.

!Am I eligible to use Interlibrary Loan?
University Library Interlibrary Loan (ILL) services are available to ''faculty, staff, and students'' at the University of ~Michigan-Ann Arbor, and to faculty at University of ~Michigan-Dearborn.
*Patrons from the Law School are served by a ''separate Interlibrary Loan office'' at the [[Law Library|http://www.law.umich.edu/library/]].
*[[Taubman Medical Library ILL|http://www.lib.umich.edu/taubman/ill.html]] serves people affiliated with the
**Schools of Medicine,
**Dentistry,
**Pharmacy,
**Nursing,
**Public Health,
**and the UM Hospitals and Clinics.             
*''~Non-UM affiliates'' may request interlibrary loan of materials through [[MITS|http://www.lib.umich.edu/mits/]] (Michigan Information Transfer Source).
*Ann Arbor residents may use Interlibrary Loan at the [[Ann Arbor District Library|http://www.annarbor.lib.mi.us/]].
*Interlibrary Loan services are ''not'' available to
**visiting scholars (unless invited by a ~UM-Ann Arbor department)
**holders of any type of guest card
**alumni

!Are there any restrictions on use?
''Lending libraries determine conditions'' regarding the use of their materials.  Limitations such as "''Library Use Only''" and "''Copying Not Permitted''" must be honored by the borrowing institution.

!Can I request something that is not a book or article?
Books, materials reproduced in microform (microfilm/microfiche) and older volumes of periodicals can ''usually be borrowed''.  Photocopies of periodicals or of short sections of books can generally be obtained as well, ''as long as such requests are in accordance with copyright laws''.  Items ''missing'' from the University Libraries can also be obtained. 

Please ''inform ILL'' at the time you request an item that is listed as missing or lost. If you have questions about whether an item is owned by a UM library, please refer to the page on how to read [[Mirlyn Holdings Records|http://www.lib.umich.edu/ill/mirlyn_holdings.html]].

While some materials can be hard to obtain, [[go ahead and make a request|https://ill.lib.umich.edu/illiad/illiad.dll?]]. Whether we can get an item often depends on the policies of the lending library. Materials that are difficult to obtained include: 
*Periodical volumes less than five years old (try requesting individual articles)
*Reference books (try requesting individual entries)
*Audio/visual materials
*Bulky or fragile items
*Extremely old books
*Books on reserve, including textbooks
*Rare or valuable material such as manuscripts

Background: #fff
Foreground: #000
PrimaryPale: #8cf
PrimaryLight: #18f
PrimaryMid: #14356A
PrimaryDark: #014
SecondaryPale: #ffc
SecondaryLight: #fe8
SecondaryMid: #db4
SecondaryDark: #841
TertiaryPale: #eee
TertiaryLight: #ccc
TertiaryMid: #999
TertiaryDark: #666
Error: #f88

[[Frequently Asked Questions]]

/***
|Name|FontSizePlugin|
|Created by|SaqImtiaz|
|Location|http://tw.lewcid.org/#FontSizePlugin|
|Version|1.0|
|Requires|~TW2.x|
!Description:
Resize tiddler text on the fly. The text size is remembered between sessions by use of a cookie.
You can customize the maximum and minimum allowed sizes.
(only affects tiddler content text, not any other text)

Also, you can load a TW file with a font-size specified in the url.
Eg: http://tw.lewcid.org/#font:110

!Demo:
Try using the font-size buttons in the sidebar, or in the MainMenu above.

!Installation:
Copy the contents of this tiddler to your TW, tag with systemConfig, save and reload your TW.
Then put {{{<<fontSize "font-size:">>}}} in your SideBarOptions tiddler, or anywhere else that you might like.

!Usage
{{{<<fontSize>>}}} results in <<fontSize>>
{{{<<fontSize font-size: >>}}} results in <<fontSize font-size:>>

!Customizing:
The buttons and prefix text are wrapped in a span with class fontResizer, for easy css styling.
To change the default font-size, and the maximum and minimum font-size allowed, edit the config.fontSize.settings section of the code below.

!Notes:
This plugin assumes that the initial font-size is 100% and then increases or decreases the size by 10%. This stepsize of 10% can also be customized.

!History:
*27-07-06, version 1.0 : prevented double clicks from triggering editing of containing tiddler.
*25-07-06,  version 0.9

!Code
***/

//{{{
config.messages.tiddlerLinkTooltip = ""; 
config.fontSize={};

//configuration settings
config.fontSize.settings =
{
            defaultSize : 100,  // all sizes in %
            maxSize : 200,
            minSize : 40,
            stepSize : 10
};

//startup code
var fontSettings = config.fontSize.settings;

if (!config.options.txtFontSize)
            {config.options.txtFontSize = fontSettings.defaultSize;
            saveOptionCookie("txtFontSize");}
setStylesheet(".tiddler .viewer {font-size:"+config.options.txtFontSize+"%;}\n","fontResizerStyles");
setStylesheet("#contentWrapper .fontResizer .button {display:inline;font-size:105%; font-weight:bold; margin:0 1px; padding: 0 3px; text-align:center !important;}\n .fontResizer {margin:0 0.5em;}","fontResizerButtonStyles");

//macro
config.macros.fontSize={};
config.macros.fontSize.handler = function (place,macroName,params,wikifier,paramString,tiddler)
{

               var sp = createTiddlyElement(place,"span",null,"fontResizer");
               sp.ondblclick=this.onDblClick;
               if (params[0])
                           createTiddlyText(sp,params[0]);
               createTiddlyButton(sp,"+","increase font-size",this.incFont);
               createTiddlyButton(sp,"=","reset font-size",this.resetFont);
               createTiddlyButton(sp,"–","decrease font-size",this.decFont);
}

config.macros.fontSize.onDblClick = function (e)
{
             if (!e) var e = window.event;
             e.cancelBubble = true;
             if (e.stopPropagation) e.stopPropagation();
             return false;
}

config.macros.fontSize.setFont = function ()
{
               saveOptionCookie("txtFontSize");
               setStylesheet(".tiddler .viewer {font-size:"+config.options.txtFontSize+"%;}\n","fontResizerStyles");
}

config.macros.fontSize.incFont=function()
{
               if (config.options.txtFontSize < fontSettings.maxSize)
                  config.options.txtFontSize = (config.options.txtFontSize*1)+fontSettings.stepSize;
               config.macros.fontSize.setFont();
}

config.macros.fontSize.decFont=function()
{

               if (config.options.txtFontSize > fontSettings.minSize)
                  config.options.txtFontSize = (config.options.txtFontSize*1) - fontSettings.stepSize;
               config.macros.fontSize.setFont();
}

config.macros.fontSize.resetFont=function()
{

               config.options.txtFontSize=fontSettings.defaultSize;
               config.macros.fontSize.setFont();
}

config.paramifiers.font =
{
               onstart: function(v)
                  {
                   config.options.txtFontSize = v;
                   config.macros.fontSize.setFont();
                  }
};
//}}}

Click along the blue menu. The questions open and close when you click them, like <<slider sample "here" "this" "">>.

You can also navigate via the ''search box'' or ''tags'' on the left. Each new section has a ''close'' button in the right corner. Click ''close all'' to close everything and start over.

@@color(#666):If you don't see an answer to your question, please contact the ILL office at (734)764-8584, or via email to [[interlibrary.loan@umich.edu|mailto:Interlibrary.Loan@umich.edu]] This page displays best with the latest version of [[Firefox|http://www.getfirefox.com]] or [[Internet Explorer|http://www.microsoft.com/windows/products/winfamily/ie/default.mspx]]. If you'd like to read more about how this web page works, click [[AboutThisPage]]@@

To get started with this blank TiddlyWiki, you'll need to modify the following tiddlers:
* SiteTitle & SiteSubtitle: The title and subtitle of the site, as shown above (after saving, they will also appear in the browser title bar)
* MainMenu: The menu (usually on the left)
* DefaultTiddlers: Contains the names of the tiddlers that you want to appear when the TiddlyWiki is opened
You'll also need to enter your username for signing your edits: <<option txtUserName>>

!How can I check out books for my professor?
You will need to set up an Interlibrary Loan [[proxy account|http://www.lib.umich.edu/ill/proxy.html]]. Even if you have a proxy account for the University of Michigan Library, ''you will need a separate account for Interlibrary Loan''. 

A proxy account is a user account that allows one person to check out books and articles for another person. In this way, for example, a research assistant is able to place requests for a faculty member, but the ''responsibility for the items remains with the faculty member'' as though they had checked the item out themselves. If you are interested in setting up a proxy account, please see our page on [[proxy accounts|http://www.lib.umich.edu/ill/proxy.html]].

!How can I renew a loan?
Place a renewal request through [[ILLiad|http://ill.lib.umich.edu]] by selecting ''"Checked Out Items"'' from beneath View. Click on the @@color(blue):blue@@ transaction number of the item you wish to renew. Click on the red "Renew Request" link at the top of the next screen. If you receive any sort of error at all, a renewal may not be possible, or this item must be renewed by phone: 734-764-8584.

Renewal requests can be made only ''1-5 days'' prior to the original due date. If you are unable to renew your item during this time, please contact the Interlibrary Loan office.

@@color(red): Please note: ''Renewals are granted by the lending library,'' and depending on restrictions that they set for the item, may be denied.@@

!How do I cancel a request?
You may cancel any request you've submitted by logging into [[ILLiad|http://ill.lib.umich.edu]] and performing the following steps:
*At the ''Main Menu'', select the ''Outstanding Requests'' option
*From the ''Outstanding Requests'' screen, locate the appropriate request and select it by clicking the transaction number in the first column
*On the ''Transaction Information'' screen for that request, simply click the ''CANCEL'' button located in the upper-right corner of the screen
@@color(red):Please note:  If you erroneously cancel a request, you may resubmit it by selecting the ''Cancelled Requests'' option, clicking on the transaction number of the request, and clicking on ''Resubmit Request''. @@

!How do I change my password?
Your password is stored in the ''Library Authentication system'' and can only be changed there. On the authentication screen you saw when accessing ~ILLiad you can select the "''Account Setup Form''". From there, you will be able to change your password.

!How do I check on the status of my request?
At the [[ILLiad|http://ill.lib.umich.edu]] Main Menu click on "''Pending Requests''" to see the requests you've placed as well as their [[current status|http://www.lib.umich.edu/ill/statuses.html]].

!How do I get a dissertation?
''University of Michigan dissertations'' since 1930 are listed in [[MIRLYN|http://mirlyn.lib.umich.edu]] and are available at ''any UM Library Circulation desk''. ~Non-UM dissertations are available through normal Interlibrary Loan borrowing procedures.  Please note that most institutions ''loan only microfilm copies'' for a limited time period. Please refer to our [[Methods For Acquiring Dissertations page|http://www.lib.umich.edu/ill/diss.html]] for more details on other ways for acquiring dissertations.

!How do I place a request?
You may submit your request through the electronic resources listed below:
*[[ILLiad|http://ill.lib.umich.edu/]]
*[[First Search/~WorldCat|http://firstsearch.oclc.org/FSIP]]
*[[Cambridge Scientific Abstracts (CSA)|http://www.csa.com/htbin/dbrng.cgi?username=umich&access=umich093&cat=default]]
Please include ''as much bibliographic information as possible''. A complete ''article'' citation should include:
*Journal Name
*Article Title
*Author
*Volume and Issue Number
*Year
*Page Numbers
A complete ''book'' citation should include:
*Title
*Author/editor
*Year
*Publisher

!How long can I keep my material?
''Usually 2-4 weeks,'' although the loan period for item(s) borrowed through ILL is ''determined by the lending library.'' The item due date and instructions on where to return the item are listed on the book band ([[click here|Where do I return my material?]] for information on returning items).

!How long will my article be available?
Electronically delivered articles are available for ''14 days or 5 viewings, whichever comes first.'' After that they are automatically deleted from our system and will need to be re-requested.

!How much will this cost me?
There is currently ''no cost to you'' for normal Interlibrary Loan services.  If ''special circumstances'' exist, we will contact you to confirm that you are willing to pay any special costs before placing an order for your requested item.

!How soon will my material arrive?
*16% of ''copies'' are received on the same day the request was made.
*42% of ''copies'' are received by the day after.
*54% of ''copies'' are received within two days.
*50% of ''loans'' are received within a week.
The time it takes for a request to arrive depends on many factors, such as:
*Age of the item
*Rarity
*Condition of item
*Item may be checked out
*Item may be non-circulating
*Item may be missing
Please see [[How do I place a request?]] for more detail.

To see charts that summarize our turnaround times, click <<slider TAT TAT "here">>

!How will I know my material has arrived?
You will ''receive an e-mail'' from ILL letting you know that your material has arrived.

!How will I receive my material?
Loans may be received at the following locations:
|!Central Campus|!ILL Main Office|!Undergraduate Library|
||[[Hours|http://www.lib.umich.edu/hours/hours.php?type=unit&id=30&show=week&mode=long&viewby=true&object_list=true&nav_buttons=true]]/[[Location|http://uuis.umich.edu/cic/buildingproject/index.cfm?buildingid=65&DepartmentID=1039]]|[[Hours|http://www.lib.umich.edu/hours/hours.php?type=building&id=11&show=week&mode=long&viewby=true&object_list=true&nav_buttons=true]]/[[Location|http://uuis.umich.edu/cic/buildingproject/index.cfm?BuildingID=139]]|
|!North Campus|!Music Library|!Art, Arch. and Eng. Library|
||[[Hours|http://www.lib.umich.edu/hours/hours.php?type=building&id=13&show=week&mode=long&viewby=true&object_list=true&nav_buttons=true]]/[[Location|http://uuis.umich.edu/cic/buildingproject/index.cfm?buildingid=52&DepartmentID=923]]|[[Hours|http://www.lib.umich.edu/hours/hours.php?type=building&id=12&show=week&mode=long&viewby=true&object_list=true&nav_buttons=true]]/[[Location|http://uuis.umich.edu/cic/buildingproject/index.cfm?BuildingID=16]]|
*Campus Delivery: delivery to non-residential campus addresses, gratis [[7-FAST|http://www.lib.umich.edu/7fast/]].

The delivery/pick-up location of your material ''will be included in the email'' you receive from ILL letting you know the material has arrived. If you want to change your delivery preference, go to [[http://ill.lib.umich.edu/|http://ill.lib.umich.edu/]] and select User Information.

Articles and other material are received as follows:
*''Copies'' are delivered electronically through [[ILLiad|http://ill.lib.umich.edu/]].
*''Microfilm/microfiche'' are held in the Serials & Microforms room on the second floor of the Hatcher Graduate Library.  These items are non-circulating and can be viewed on the reader/printers available in the room.

*<<slider problems1 "Why should I talk to a Reference Librarian?" "Why should I talk to a Reference Librarian?" "">>
*<<slider problems2 "Why isn't my microform checked out to me?" "Why isn't my microform checked out to me?" "">>
*<<slider problems3 "What can I do if I forgot my proxy account password?" "What can I do if I forgot my proxy account password?" "">>
*<<slider problems4 "Why am I blocked?" "Why am I blocked?" "">>
*<<slider problems5 "Why can't I find my requests under my account in Mirlyn?" "Why can't I find my requests under my account in Mirlyn?" "">>
*<<slider problems6 "Why did I get a book if I requested an article? A microfilm instead of a book?" "Why did I get a book if I requested an article? A microfilm instead of a book?" "">>
*<<slider problems7 "Why did ILL staff cancel my request?" "Why did ILL staff cancel my request?" "">>
*<<slider problems8 "How do I change my password?" "How do I change my password?" "">>
*<<slider problems9 "Why don't I see all of my older requests in my Request History?" "Why don't I see all of my older requests in my Request History?" "">>
*<<slider problems10 "Who do I contact if I have questions/problems with ILLiad?" "Who do I contact if I have questions/problems with ILLiad?" "">>

Click on the questions below to reveal their answers in this page.
*<<slider mademyrequest1 "Where will my material come from?" "Where will my material come from?" "">>
*<<slider mademyrequest2 "How soon will my material arrive?" "How soon will my material arrive?" "">>
*<<slider mademyrequest3 "How will I know my material has arrived?" "How will I know my material has arrived?" "">>
*<<slider mademyrequest4 "How will I receive my material?" "How will I receive my material?" "">>
*<<slider mademyrequest5 "How do I check on the status of my request?" "How do I check on the status of my request?" "">>
*<<slider mademyrequest6 "How do I cancel a request?" "How do I cancel a request?" "">>
*<<slider mademyrequest7 "What do the ILLiad Request Statuses mean?" "What do the ILLiad Request Statuses mean?" "">>
*<<slider mademyrequest8 "Where can I pick up my microform?" "Where can I pick up my microform?" "">>

*<<slider havereceived1 "How long will my article be available?" "How long will my article be available?" "">>
*<<slider havereceived2 "How long can I keep my material?" "How long can I keep my material?" "">>
*<<slider havereceived3 "How can I renew a loan?" "How can I renew a loan?" "">>
*<<slider havereceived4 "Are there any restrictions on use?" "Are there any restrictions on use?" "">>
*<<slider havereceived5 "Where do I return my material?" "Where do I return my material?" "">>

//{{{
config.formatters.unshift( {
    name: "inlinesliders",
    match: "\\+\\+\\+\\+|\\<slider",
    lookaheadRegExp: /(?:\+\+\+\+|<slider) (\w*)(?:>?)\n((?:.|\n)*?)\n(?:====|<\/slider>)/mg,
    handler: function(w)
    {
        this.lookaheadRegExp.lastIndex = w.matchStart;
        var lookaheadMatch = this.lookaheadRegExp.exec(w.source)
        if(lookaheadMatch && lookaheadMatch.index == w.matchStart )
            {
            var btn = createTiddlyButton(w.output,lookaheadMatch[1] + " "+"\u00BB",lookaheadMatch[1],this.onClickSlider,"button sliderButton");
	        var panel = createTiddlyElement(w.output,"div",null,"sliderPanel");
	        panel.style.display = "none";
            wikify(lookaheadMatch[2],panel);
            w.nextMatch = lookaheadMatch.index + lookaheadMatch[0].length;
            }
    },
    onClickSlider : function(e)
    {
        if(!e) var e = window.event;
	    var n = this.nextSibling;
        n.style.display = (n.style.display=="none") ? "block" : "none";
        return false;
    }
})
//}}}

[[FAQ Home|Frequently Asked Questions]] •
[[Placing A Request]] •
[[I've Made My Request...]] •
[[I've Received My Materials...]] •
[[I have a problem...]] •
<<closeAll>>

<!--{{{-->
<!--#include virtual="/includes/dropdown/footer.html" -->
<!--}}}-->

<!--{{{-->
<!--#include virtual="/includes/dropdown/header_top.html?${pgTitle}" -->
<link rel="stylesheet" type="text/css" href="/includes/css/ill.css">
<!--}}}-->

<!--{{{-->
<!--#include virtual="/includes/dropdown/header_bottom.html?${pgTitle}" -->
<link href="ill4.css" rel="stylesheet" type="text/css">
<!--}}}-->

<!--{{{-->
<link rel='alternate' type='application/rss+xml' title='RSS' href='index.xml'/>
<link href="ill4.css" rel="stylesheet" type="text/css">
<!--}}}-->

<!--{{{-->
<div class='header'>
     <div class='gradient' macro='gradient vert #fff'>
	<div class='titleLine' >
                <span class='siteTitle' refresh='content' tiddler='SiteTitle'></span>&nbsp;
		<span class='siteSubtitle' refresh='content' tiddler='SiteSubtitle'></span>
	</div>

<div id='topMenu' refresh='content' tiddler='MainMenu'></div>
    </div>


</div>

<div id='bodywrapper'>
<div id='sidebar'>
	<div id='sidebarOptions' refresh='content' 	tiddler='SideBarOptions'></div>
	<div id='sidebarTabs' refresh='content' force='true' tiddler='SideBarTabs'></div>
</div>
<div id='displayArea'>
	<div id='messageArea'></div>
	<div id='tiddlerDisplay'></div>
</div>
<!--}}}-->

*<<slider chkTestSlider1 "Am I eligible to use Interlibrary Loan?" "Am I eligible to use Interlibrary Loan?" "">>
*<<slider chkTestSlider2 "How do I place a request?" "How do I place a request?" "">>
*<<slider chkTestSlider3 "What is ILLiad?" "What is ILLiad?" "">>
*<<slider chkTestSlider4 "How do I get a dissertation?" "How do I get a dissertation?" "">>
*<<slider chkTestSlider5 "Can I request something that is not a book or article?" " Can I request something that is not a book or article?" "">>
*<<slider chkTestSlider6 "What if a book is checked out or missing?" "What if a book is checked out or missing?" "">>
*<<slider chkTestSlider7 "How much will this cost me?" "How much will this cost me?" "">>
*<<slider chkTestSlider8 "How can I check out books for my professor?" "How can I check out books for my professor?" "">>
*<<slider chkTestSlider9 "What if a book is on Reserve?" "What if a book is on Reserve?" "">>

/***
|''Name:''|~PopupMacro|
|''Version:''|1.0.0 (2006-05-09)|
|''Source:''|http://tw.lewcid.org/#PopupMacro|
|''Author:''|Saq Imtiaz|
|''Description:''|Create popups with custom content|
|''Documentation:''|[[PopupMacro Documentation|PopupMacroDocs]]|
|''~Requires:''|TW Version 2.0.8 or better|
***/
// /%
{{{
config.macros.popup = {};
config.macros.popup.arrow = (document.all?"▼":"▾");
config.macros.popup.handler = function(place,macroName,params,wikifier,paramString,theTiddler) {

        if (!params[0] || !params[1]) 
             {createTiddlyError(place,'missing macro parameters','missing label or content parameter');
              return false;};
   
        var label = params[0];
        var source = (params[1]).replace(/\$\)\)/g,">>"); 
        var nestedId = params[2]? params[2]: 'nestedpopup';        

	var onclick = function(event) {
	        if(!event){var event = window.event;}
                var theTarget = resolveTarget(event);
                var nested = (!isNested(theTarget));
               
                if ((Popup.stack.length > 1)&&(nested==true)) {Popup.removeFrom(1);}
                else if(Popup.stack.length > 0 && nested==false) {Popup.removeFrom(0);};
                
                var theId = (nested==false)? "popup" : nestedId; 
	        var popup = createTiddlyElement(document.body,"ol",theId,"popup",null);
	        Popup.stack.push({root: button, popup: popup});

                wikify(source,popup);
		Popup.show(popup,true);
	        event.cancelBubble = true;
		if (event.stopPropagation) event.stopPropagation();
		return false;
	}
	var button = createTiddlyButton(place, label+this.arrow,label, onclick, null);
};

window.isNested = function(e) {
        while (e != null) {
                var contentWrapper = document.getElementById("contentWrapper");
                if (contentWrapper == e) return true;
                e = e.parentNode;
                }
        return false;
};

setStylesheet(
".popup, .popup a, .popup a:visited {color: #fff;}\n"+
".popup  a:hover {background: #014; color: #fff; border: none;}\n"+
".popup li , .popup ul, .popup ol {list-style:none !important; margin-left:0.3em !important; margin-right:0.3em; font-size:100%; padding-top:0.5px !important; padding:0px !important;}\n"+
"#nestedpopup {background:#2E5ADF; border: 1px solid #0331BF; margin-left:1em; }\n"+
"",
"CustomPopupStyles");

config.shadowTiddlers.PopupMacroDocs="The documentation is available [[here.|http://tw.lewcid.org/#PopupMacroDocs]]";
}}}
//%/

<<search>>[[Your ILL Account|http://ill.lib.umich.edu]] [[Make A Request|http://ill.lib.umich.edu]] [[Check Status|http://ill.lib.umich.edu]][[Non-UM Institutions|http://www.lib.umich.edu/ill/lendmain.html]][[Contact ILL|http://www.lib.umich.edu/ill/illcontact.html]][[Proxy Accounts|http://www.lib.umich.edu/ill/proxy.html]][[ILL Pickup locations|http://www.lib.umich.edu/ill/illPickupLoc.html]]
<<fontSize "Font Size:">><<newTiddler>><<newJournal 'DD MMM YYYY'>><<saveChanges>>{{TagListing{<<slider Tagslider TabTags Tags>>}}}

University of Michigan Interlibrary Loan • [[Return to ILL Main Page|http://www.lib.umich.edu/ill]]

[img[graphics/interlibraryloanFAQ.jpg]]

#topMen br {display:none;}
/***
!Top Menu Styles and Menu Border
***/
/*{{{*/
#topMenu br {display:none;}
#topMenu { background: #C3C9D5 ; color:#14356A;padding: 0.5em 0.5em; 
border-top: 1px solid #fff; 
border-bottom: 1px solid #14356A; 
}
/*}}}*/

/***
!General
***/
/*{{{*/
body {
background-image: url(graphics/bg.gif);
 margin: 0 auto;
}

 #contentWrapper{
 background: #8C9EBD;
 border: 0;
 margin: 0 auto;
 width: 929px;
 padding:0;

 padding:0;
}
/*}}}*/

/***
!Header rules - header height margin here
***/
/*{{{*/
.titleLine{
 margin: 0em 1em 0em 0em;
margin-left:1em;
margin-bottom: 1px;
 padding: 0;
 text-align: left;
 color: #14356A;
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.siteTitle {
	font-size: 1.6em;
        font-weight: bold;
font-family:"Garamond";
}
.siteSubtitle {
	font-size: 1.3em;
        font-weight: none;
        font-family: Garamond;
        display: block;
        margin: .0em auto 0.3em;
}

.gradient {margin: 0 auto;}


.header {
 background: #fff; 
 margin: 0 0em;
 padding:0 0px;
}

header img,
     .header .gradient {
         margin: 0;
         padding: 0;
}

/*}}}*/

/***
!Display Area: 12em is left padding
***/
/*{{{*/
#bodywrapper {margin:0 10px; padding:0;background:#8C9EBD; height:1%}

#displayArea{
 margin: 0.5em 0em 0em 12.2em;
 background: #fff;
 text-align: left;
}

.tiddler {
	padding: 1em 1em 1em 1em;
}

.tiddler {
border: 1px solid #14356A;

} 

h1,h2,h3,h4,h5 { color: #000; background: #fff; padding-bottom:2px; border-bottom: 1px dotted #666; }
.title {color:black; font-size:1.8em; border-bottom:1px solid #333; padding-bottom:0.3px;}
.subtitle { font-size:90%; color:#ccc; padding-left:0.25em; margin-top:0.1em; }

.shadow .title {
	color: #aaa;
}

.tagClear{
	clear: none; 
}

* html .viewer pre {
	margin-left: 0em;
}

* html .editor textarea, * html .editor input {
	width: 98%;
}

.tiddler {margin-bottom:1em; padding-bottom:0em;}


.toolbar .button {color:#bbb; border:none;}
.toolbar .button:hover, .toolbar .highlight, .toolbar .marked, .toolbar a.button:active {background:transparent; color:#111; border:none; text-decoration:none;}

#sidebar .highlight, #sidebar .marked {background:transparent;}

.tagging, .tagged {
	border: 1px solid #eee;
	background-color: #F7F7F7;
}

.selected .tagging, .selected .tagged {
	background-color: #eee;
	border: 1px solid #bbb;
}

 .tagging .listTitle, .tagged .listTitle {
	color: #bbb;
}

.selected .tagging .listTitle, .selected .tagged .listTitle {
	color: #222; 
}


.tagging .button:hover, .tagged .button:hover {
		border: none; background:transparent; text-decoration:none; color:#000;
}

.tagging .button, .tagged .button {
		color:#aaa;
}

.selected .tagging .button, .selected .tagged .button {
		color:#000;
}

.viewer blockquote {
	border-left: 3px solid #000;
}

.viewer pre, .viewer code {
	border: 1px dashed #ccc;
	background: #eee;}

.viewer hr {
	border: 0;
	border-top: solid 1px #333;
 margin: 0 8em;
	color: #333;
}

.highlight, .marked {background:transparent; color:#111; border:none; text-decoration:none;}

.viewer .highlight, .viewer .marked {text-decoration:none;}

#sidebarTabs .highlight, #sidebarTabs .marked {color:#000; text-decoration:none;}

.tabSelected {
 color: #000;
 background: #fff;
 font-size: 13px
 border-top: solid 1px #ccc;
 border-left: solid 1px #ccc;
 border-right: solid 1px #ccc;
 border-bottom: none;
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!What can I do if I forgot my proxy account password?
Go to the [[University of Michigan Authentication Page|https://weblogin.umich.edu/]] and select [[Reset Your Friend Password|https://friend.weblogin.umich.edu/friend/account/]] at the lower right of the screen.

!What do the ~ILLiad Request Statuses mean?
[[ILLiad|http://ill.lib.umich.edu]] uses Request Statuses to inform patrons of the stage their request is in as it ''moves through the request process''. If you're curious as to what a specific Request Status means, please view the [[Request Status Definitions document|http://www.lib.umich.edu/ill/statuses.html]] for more information.

!What if a book is checked out or missing?
If a book owned by the University Library is checked out or missing, [[you may submit an ILL request|https://ill.lib.umich.edu/illiad/illiad.dll?]]. Please include the ''reason'' for the request in the notes field (please note: the field is ''only 256 characters'' long).

!What if a book is on Reserve?
If a book is on Reserve ''it may be requested through ILL.'' Please keep in mind that these books ''may be in high demand'' in other libraries and may not be available.

!What is ~ILLiad?
[[ILLiad|http://ill.lib.umich.edu/]] is the electronic system used to request items through Interlibrary Loan. It also tracks the status of requests, and allows you to request renewals.

!Where can I pick up my microform?
You can pick up your microform at the ''Serials Desk'' on the 2nd floor of Hatcher South.

!Where do I return my material?
You can return ILL books to ''any library drop-box on campus'' except for the Business Adminstration and Law libraries.

Late return of materials jeopardizes the ability of the University of Michigan to borrow from libraries in the future.  Also, please ''leave the bookbands on the items'' so they are clearly marked as ILL materials. ''Do not use campus mail'' to return ILL materials.

!Where will my material come from?
ILL maintains ''special reciprocal relationships'' with many schools and lending institutions, designed to provide the materials you need as soon as possible. Because items arrive more quickly from these preferred lenders, ''ILL will use them first'' whenever possible.

When one of these partner institutions is not an option, ILL tries the next best choice based on a library’s location and lending policies. Please note that ''not every school that owns a particular item can circulate it immediately.'' If your materials did not come from the library you expected, we most likely had a reciprocal option to use or the specific lender was unable to supply your item.

!Who do I contact if I have questions/problems with ~ILLiad?
Should you have any questions or comments relating to ~ILLiad, please contact us using one of the following methods:

Email to [[Interlibrary.Loan@umich.edu|mailto:interlibrary.loan@umich.edu]]
Phone: 734-764-8584
In person: 106 Hatcher North, Monday - Thursday 8:00am - 7:00pm; Friday 8:00am - 6:00pm

!Why am I blocked?
If you do not return or renew your ILL book loan promptly, ~ILLiad will place a ''block on your Interlibrary Loan privileges''.  You will be prevented from requesting both loans and copies.  You will also not be able to place renewal requests, or view the status of your requests.  ''Once the overdue loan has been returned'', your privileges will be reinstated.

!Why can't I find my requests under my account in Mirlyn?
Unfortunately, MIRLYN (the University Library catalogue) and ~ILLiad (the interlibrary loan system) ''do not currently share information''. You have an account on MIRLYN for borrowing University-owned books, and a separate account on ~ILLiad to request ILL books, so you have to check each account ''separately''.

!Why did I get a book if I requested an article? A microfilm instead of a book?
The format of what you receive depends on both the ''nature'' of your request and the ''policies'' of the lending institution. Libraries will occasionally send entire volumes if an article exceeds copy limits or copyright limitations.

Similarly, libraries will sometimes only allow us to borrow items on microform. This often includes the following:
*Dissertations
*Periodicals
*Older monographs
Interlibrary Loan will try to obtain items in the format requested by the patron, but what we receive ultimately ''depends on the availability of the item and the policies of the lending library.''

!Why did ILL staff cancel my request?
There are several reasons why ILL staff may have cancelled your request. The most common is that the material you need is ''currently available at the University'' and therefore not eligible for Interlibrary Loan. When reading a [[Mirlyn holdings record|http://www.lib.umich.edu/ill/mirlyn_holdings.html]], please remember that individually listed items ''do not reflect complete holdings''. It is always a good idea to check Mirlyn before placing a request.

Otherwise, your items may be:
*Non-circulating
*Not found as cited
*In use at all available lenders
*Too new to loan
We will send you an e-mail explaining our reason whenever we have to cancel a request. Please feel free to ask us whenever you have questions.

!Why don't I see all of my older requests in my Request History?
ILL policy is to keep information ''only on last year's requests'', plus the current year. ~ILLiad was implemented in March 2003. If you need information on requests prior to this date, please [[e-mail the ILL office|mailto:interlibrary.loan@umich.edu]].

!Why isn't my microform checked out to me?
Microform is ''always library use only''. Microform that is available at the Hatcher Serials Desk is not checked out directly to you. It will always stay in your "Pending Requests" section of the [[ILLiad|http://ill.lib.umich.edu]] website, at the status "Microform at Serials Svcs - Call to Renew." 

Microform may be renewed by phone, email, or in person. Renewal via ~ILLiad ''is not available for microform'', and you will never receive overdue notices for this format. You will receive courtesy notices with instructions on how to renew.

!Why should I talk to a Reference Librarian?
Interlibrary Loan will try everything it can to fill your request. Despite this, ''we are not always able to find a lender'' for extremely rare items, or items with complicated citations. When this happens, we suggest that you consult a reference librarian. Reference Librarians have ''additional training and resources'' needed for specialized searching. In cases where expertise is required, consulting a reference librarian ''greatly increases your chances'' of getting the materials you want.

Questions related to articles.

Questions about the availability of materials.

Questions about being blocked.

Questions related to borrowing items.

Questions related to canceling items.

Questions related to citations.

Questions related to contact information.

Questions related to the cost of items.

Questions related to delivery options.

Questions related to dissertations.

Questions related to the due dates of items.

Questions about eligibility.

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@@color(#14356A):This is how the question menus in the ''top navigation bar'' work. It closes if you click the "here" box again.

Questions involving how to do ILL things.

Questions related to ~ILLiad.

Questions related to microform.

Questions related to Mirlyn.

Questions related to passwords.

Questions to related to item pickup.

Questions related to common problems.

Questions related to Proxy accounts.

Questions related to Reference Librarians.

Questions related to renewals.

Questions related to making requests.

Questions related to books on Reserve.

Questions related to usage restrictions.

Questions related to material return.

Questions related to the status of items.

These are features that control how this website operates.

Questions related to turnaround times.

Questions related to turnaround time.

The welcome section.

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