Most library electronic resources are limited to current University of Michigan faculty, staff and students. Researchers not affiliated with the University of Michigan, as well as UM alumni, will be restricted to freely available electronic resources, such as Mirlyn. If you are on campus, you may access library resources without logging into the campus authentication system, however many library services are only available with a valid login (such as the Interlibrary Loan request service or “Get This!” delivery service). If you are not on campus, you will be asked to log in before you can access these library resources.

Log into the UM login service now. Check the Library Outages page for possible known problems with library resources.

Frequently Asked Questions:

• I don’t have an UM uniqname or Kerberos password (ITCS computing account). What do I do?

Come visit us! Anyone on site can access most of the University Library resources. If you are a UM student, staff or faculty, contact the Information Technology Central Services Accounts Office (ITCS) about your eligibility for a UM uniqname and Kerberos password.

• I’m a UM alum with a uniqname and Kerberos password. Why can’t I access library resources from off-campus?

The University Library negotiates a license for an electronic resource with the publisher or vendor of the resource on behalf of the UM community, which is defined as all current faculty, staff and students. Graduate students who are not enrolled but are still in a degree program are part of the current UM community. Our licensing contracts do not permit unauthenticated (“guest”) access to library resources, except for on-campus computers. UM alumni may visit campus to enjoy full access to most library resources. Or, try looking at web sites with links to free resources, such as some of the University Library’s Digital Library Production Service collections, the State of Michigan’s eLibrary, the Librarian’s Internet Index, or the Internet Public Library.

• I'm off-campus and trying to access an e-journal. I'm not being asked to login but I still can't get to the article. Why not?

When off-campus, you need to access e-journals and e-resources via Mirlyn, the E-Journals list, Search Tools, or the MGet It menu. When clicking on the link to the e-journal/resource, you will be prompted to login to the UM authentication page. You will not be able to type the e-journal/resource URL directly into the browser or bookmark the page.

• I have a computer using Netscape version 3.x. Can I access library resources?

Most library electronic resources are only compatible with the latest versions of popular web browsers. The library recommends Mozilla 1.4 or above; Firefox 1.5 or above; Internet Explorer 6.0 or above; Safari 1.1 or above; etc. The AOL web browser does not work. In addition, you may experience some problems accessing library resources if your computer uses a firewall, a browser pop-up blocker, or if you do not have cookies or javascript enabled in your browser.

• I want to change my Kerberos password. How do I do this?

Your UM uniqname and Kerberos password are maintained by Information Technology Central Services (ITCS). Any problems with your uniqname and password should be directed to the ITCS Accounts Office. Instructions for changing your Kerberos password can be found at http://www.itd.umich.edu/help/faq/uniqnames/changepassword.html.

• Hey! Are you collecting data about me when I use the library’s resources?

For details on the University Library’s privacy policy, point your web browser to http://www.lib.umich.edu/policies/privacy.html.

• Where can I get help accessing library electronic resources?

If you need help, contact the Ask a Librarian service with a detailed message about the problem you encountered and which resource you were trying to access.