Ask Us Service Privacy Statement
Ask Us instant messaging, a free real-time reference service of the University Library (Ann Arbor), abides by the University Library's policy of patron privacy, the details of which may be found at
http://www.lib.umich.edu/policies/privacy.html . Reference transactions via this service shall respect the privacy of all users, in accordance with federal and state laws.
No information from a meebo chat reference session or from an IM (AOL, MSN, or Yahoo) session are kept. On occassion, we may want to capture conversations for the purpose of monitoring the quality of the service or to record aggregated statistical data for administrative uses. This information is not published, sold or shared voluntarily.
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