Am
I eligible to use 7-FAST?
7-FAST is available to faculty, students, and staff of the University
of Michigan Ann Arbor Campus.
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What
constitutes a request?
7-FAST treats each citation as an individual request. Consecutive
articles and book chapters are considered separate requests. If
desired, title pages, copyright information and tables of contents
can be included with an article or chapter.
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How
should I submit my request?
All requests should be submitted via ILLiad.
For material held at Askwith Media Library, please contact Askwith directly with your order before placing your 7-FAST request. If
they have not heard from you, they will not release material to
us.
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How
many requests may I submit?
There is no limit to the number of requests we will accept. Please
note that 7-FAST can not assure a 2-day turnaround time for more
than 5 requests per person, per day. If you submit an extensive
list, please indicate any priority citations.
When requesting a lengthy article or multiple articles from a single source, please not that due to copyright restrictions 7-FAST may have to limit the number of pages we can reproduce.
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How
soon can I expect my material?
Most items are delivered in two business days or less. Rush
service is available for more urgent requests.
If 7-FAST is unable to fill your request, we will automatically
forward it to Interlibrary
Loan.
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What
is Rush Service?
- Rush requests are $8.75.
- All
rush requests must be accompanied by a phone call: 734-647-FAST
(3278). Without a phone call, your request will be processed as normal. For fastest service,
please place your request through ILLiad before calling.
- Requests
received before noon will be delivered by 5:00 the same day.
- Requests
received between noon and 7:30 a.m. the following business day
will be delivered by noon.
- If a rush
request can not be delivered within the time stated you will not be charged the Rush fee.
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How
will I receive my material?
Copies are delivered electronically. You will receive an e-mail
containing a link to ILLiad when a PDF is available. By logging-in to your ILLiad account, you will be able to access your article at any time for
two weeks or five viewings. You will need to have a current version
of Adobe Reader installed.
Loans can be delivered to any campus business address or ILL
pick-up location.
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How
much does 7-FAST cost?
7-FAST is free for faculty, graduate students and proxies.
For undergraduates and staff, 7-FAST charges $3.75 per request, with some exceptions. Please
see our Fees/Delivery page for complete information.
If you qualify, please contact the Office
of Services for Students with Disabilities to let them know
you are interested in using 7-FAST.
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How
can I pay?
7-FAST accepts payment through shortcodes, credit cards, and pre-paid
deposit accounts.
- Shortcodes: When you have entered your citation in ILLiad,
type the shortcode in the notes field and next to where is says Select Payment Method, select short code and click on the Submit Request button. You can also call us with this information.
- Credit Cards: Credit card requests can only be submitted through ILLiad.
When you have entered your citation, choose Credit Card in the pull down menu next to where it says Select Payment Method. You will be taken to a new screen where you
can enter your credit card number and expiration date. Click Submit
Request to complete your entry.
Please contact
7-FAST for information on deposit accounts.
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