Am I eligible to use 7FAST?
7FAST is available to faculty, students, and staff of the University of Michigan Ann Arbor Campus.
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What constitutes a request?
7FAST treats each citation as an individual request. Consecutive articles and book chapters are considered separate requests. If desired, title pages, copyright information and tables of contents can be included with an article or chapter.
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How should I submit my request?
All requests should be submitted via ILLiad.
For material held at Askwith Media Library, please contact Askwith directly with your order before placing your 7FAST request. If they have not heard from you, they will not release material to us.
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How many requests may I submit?
There is no limit to the number of requests we will accept. Please note that 7FAST can not assure a 2-day turnaround time for more than 5 requests per person, per day. If you submit an extensive list, please indicate any priority citations.
When requesting a lengthy article or multiple articles from a single source, please not that due to copyright restrictions 7FAST may have to limit the number of pages we can reproduce.
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How soon can I expect my material?
Most items are delivered in two business days or less. Rush service is available for more urgent requests.
If 7FAST is unable to fill your request, we will automatically forward it to Interlibrary Loan.
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What is Rush Service?
- Rush requests are $8.75.
- All rush requests must be accompanied by a phone call: 734-647FAST (3278). Without a phone call, your request will be processed as normal. For fastest service, please place your request through ILLiad before calling.
- Requests received before noon will be delivered by 5:00 the same day.
- Requests received between noon and 7:30 a.m. the following business day will be delivered by noon.
- If a rush request can not be delivered within the time stated you will not be charged the Rush fee.
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How will I receive my material?
Articles are delivered electronically. You will receive an e-mail containing a link to ILLiad when a PDF is available. By logging-in to your ILLiad account, you will be able to access your article at any time for two weeks or five viewings. You will need to have a current version of Adobe Reader installed.
Loans can be delivered to any campus business address or ILL pick-up location.
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How much does 7FAST cost?
7FAST is free for faculty, graduate students and proxies.
For undergraduates and staff, 7FAST charges $3.75 per request, with some exceptions. Please see our Fees/Delivery page for complete information.
Please contact the Office of Services for Students with Disabilities if you think you qualify for free service to let them know you are interested in using 7FAST.
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How can I pay?
7FAST accepts payment through shortcodes, credit cards, and pre-paid deposit accounts.
- Shortcodes: When you have entered your citation in ILLiad, type the shortcode in the notes field and next to where is says Select Payment Method, select short code and click on the Submit Request button. You can also call us with this information.
- Credit Cards: Credit card requests can only be submitted through ILLiad. When you have entered your citation, choose Credit Card in the pull down menu next to where it says Select Payment Method. You will be taken to a new screen where you can enter your credit card number and expiration date. Click Submit Request to complete your entry.
Please contact 7FAST for information on deposit accounts.
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How do I use 7FAST for e-reserves requests?
Starting with Fall 2009, the University Library has changed how it supports electronic reserves. Requests for scanning articles and book chapters from library materials will be sent through the 7FAST system.
7FAST supplies scans in about two days, by posting them as a PDF to a secure website.
Then instructors or their proxies will move the scanned items to their CTools site for direct student access. It is important to remember that, due to copyright restrictions, all scanned items, regardless of whether they are for course reserves or not, expire from our site after two weeks, and must be moved to CTools before then.
7FAST cannot scan non-library materials, and must adhere to certain copyright guidelines. Please consult the Course Reserves FAQ for more information about scanning non-library material, physical reserves, and the transition.
Questions about CTools? https://ctools.umich.edu/portal/help/main
Questions about Reserves? http://www.lib.umich.edu/course-reserves/course-reserves-information-faculty
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